Job Listing
Training Specialist
Veterans Health Administration · Posted 1 days ago
About the Role
This position is within Medical Administrative Service (MAS)/ Health Administration Service (HAS) and is the senior trainer within MAS/HAS. The incumbent develops and implements training, programming for employees at the medical center and Community Based Outpatient Clinics (CBOCs), provides initial and ongoing orientation for inpatient/outpatient and CBOC Medical Support Assistants (MSAs), Health Benefit Advisors (HBAs), Beneficiary Travel Claims Clerks and assists with MSA scheduling training.
What You'll Do
- →Duties may include but are not limited to: Develops and implements training module(s) for new and existing employees for inpatient/outpatient, CBOC MSAs, HBAs, Travel clerks, and other medical center staff (clerical, administrative, and clinical).
- →Performs work in the development and/or evaluation of courses for training programs, implements changes based upon evaluations of courses/programs.
- →Provides instruction covering a wide variety of topics in well-established areas of a subject matter field, which includes training healthcare providers and MSAs, HBAs, and travel clerks.
- →Identifies and determines training priorities, conducts and administers training programs, and develops and improves training guidance as it relates to VistA, CPRS, and other computer applications.
- →Is knowledgeable about the competency-based orientation and validation program and activities.
- →Uses this knowledge to enhance orientation and other educational programming to ensure the competencies for Medical Center employees.
- →Trains and orientates users (clerical, administrative, and clinical) in selected program and applications (VISTA, CPRS, and TMS).
- →Responsible for IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes.
- →Develops, obtains, and adapts current instructional material.
- →Performs duties involving the instruction of training courses or the modification of course content and/or material.
- →Uses a wide range of teaching methods or tools, depending on the students learning requirements.
- →Initiates educational programming which is responsive to changes in the policy/procedure/technology, and promotes the mission, vision, and values of the organization.
- →Instructional problems encountered require organization of course material and/or modification for students who may pose typical problems of communication or remediation.
- →Remediation may include the incumbent identifying the specific problem, selecting/implementing alternative learning strategies, setting daily objectives, documenting progress including discussing with employee, and formally reporting to immediate supervisor for potential action.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: ea8ed880-f8c8-4732-9b43-12250c400544
Posted via USAJobs