Job Listing
Training Specialist
Veterans Health Administration · Posted 7 days ago
About the Role
The Dayton VAMC is looking for a Training Specialist for the Chief of Staff (COS)/Clinic Practice Management (CPM) Service at the Dayton VA Medical Center. The primary responsibility is to serve as the Scheduling Trainer for all schedulers assigned to the Dayton VAMC. The Two (2) page resume limit applies to this position.
What You'll Do
- →Duties include, but are not limited to: Performs analytical and evaluative reviews relating to the development and/or execution of various scheduling operation programs and applications of the Dayton VA and VISN facility.
- →Determines during analysis and scheduler training process, the accuracy and timeliness of the scheduling system and appointments made by key-holders.
- →Utilizes advanced skills at analyzing and evaluating existing and proposed scheduling operations and services.
- →Presents data, conclusions and recommendations to facility and VISN management officials to ensure scheduling compliance.
- →Responsible for IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes.
- →Develops, obtains, and adapts current instructional material.
- →Provides remedial and refresher training to staff based on cancellation, appointment and audit data.
- →Develops and implements training programs to ensure that quality provisions are planned, developed and implemented to identify, prevent and correct unsatisfactory conditions which influence the regulatory correctness and responsiveness to facility policies and national scheduling guidance.
- →Works with the ADAPACs, COS Section Chiefs and COS Supervisor/Leads to develop data capture and electronic reporting procedures to track progress of quality program management initiatives.
- →Analyzes segments of business process or transaction, and identifies indicators, progress measures, objectives and emphasizes areas of action for improvement.
- →Provides training to supervisors and staff and assists in developing polices and standards.
- →Facilitates development and maintenance of standard operating procedures for administrative staff.
- →Develops and modifies courses, set training priorities, researches and recommends new or alternative training sources for administrative workforce.
- →Develops, reviews, analyzes, implements, conducts and evaluates training courses and programs related to COS areas such as Access to Care, Scheduling, Telehealth/Connected Care, Special Programs, Telephone Communications, Insurance Collection, Records Management, Consult/Referral Management, Community Care Program as well as training on new directives and processes.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 60337716-b7dc-4afa-9527-1a885d1babe0
Posted via USAJobs