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Supervisory Vocational Rehabilitation Counselor

Veterans Benefits Administration · Posted today

HybridPhoenix, AZ$106K – $138KApply by May 22, 2026Social ScienceINFJ
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About the Role

The incumbent of this position will serve as a Supervisory Vocational Rehabilitation Counselor for the Vocational Rehabilitation and Employment (VR&E) Division, in the Regional Office. The position supervises VR&E staff and is responsible for the administration and workflow of the division. The incumbent exercises technical and oversight responsibility through subordinate employees for the VR&E Division.

What You'll Do

  • As a Supervisory Vocational Rehabilitation Counselor (SVRC) for the Phoenix VA Regional Office, Vocational Rehabilitation and Employment (VR&E) Division, located in the Phoenix Regional Benefit Office, the Supervisory VRC (SVRC) is responsible for providing supervisory oversight VR&E bargaining unit staff under the direct supervision of the AVREO.
  • These duties include, but are not limited to the following: Serves as a first-line supervisor for professional counseling staff and other VR&E staff as assigned.
  • Serves as a subject matter expert in the area of Vocational Rehabilitation and Counseling case processing for the staff.
  • Provides general guidance to employees on both work and administrative matters, in accordance with established regulations, policies, procedures, and practices.
  • Assists with the staffing of difficult cases with the Vocational Rehabilitation Counselors and Employment Coordinator(s).
  • Identifies problems with the work, adjusting as needed, to keep the cases moving and ensure accurate, successful rehabilitation scenarios.-Ensures that caseload is appropriately balanced among the professional staff.
  • Responsible for carrying out case reviews for and training for assigned professional staff on a regular and recurring basis and for conducting these reviews on Phoenix and other out-based locations as needed.
  • In addition, he or she will help to support the quality assurance integrity of the division.
  • Provides extensive training to incoming Vocational Rehabilitation Counselors within the office.
  • Evaluates that training needs of all existing professional staff, and conducts refresher training, training on new technology/processes, and makes decisions on mission related training scenarios for individual staff.-Is responsible to the VR&E division for Systematic Analyses of Operations in area of program review.
  • Is responsible for identifying and correcting deficiencies recognized through systematic analysis, and for using the information to make improvements and streamline processes.
  • Manages and assesses employee performance.
  • Makes decisions on inquiries or issues presented by subordinate professional employees, advises the division level management, and assesses the impact on the VR&E program.
  • Takes measures, within VBA guidelines, to mitigate negative impact on the mission, with concurrence of division level management.

Requirements

  • As a condition of employment for accepting this position, you will be required to serve a 1-year supervisory probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Additional Conditions of Employment are as follows: You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • A transcript must be submitted with your application.
  • It must include your coursework and date of conferral of a Masters degree in vocational rehabilitation (or related) field.
  • Education must be accredited by an accrediting institution recognized by the U.S.
  • Department of Education to be credited towards qualifications.
  • Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
  • Department of Education.
  • All education claimed by applicants will be verified upon appointment.

Benefits

  • Enjoy career benefits that help you find work/life balance, plan for the future, and prepare for the unexpected.
  • With comprehensive health insurance, unmatched paid time off, and broad retirement options, you can rest assured that VA will care for you as you care for those who have served.
  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. https://www.vacareers.va.gov/why-choose-va/benefits/index.asp

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: dbf74627-0675-4783-8857-89f283543040

Posted via USAJobs

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