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Supervisory Vocational Rehabilitation Counselor
Veterans Benefits Administration · Posted 57 days ago
About the Role
The position is a Local Quality Assurance Supervisor located within the Department of Veterans Affairs, Veterans Benefits Administration (VBA), Veteran Readiness and Employment (VR&E). The incumbent is an integral part of VBA's Quality Assurance (QA) Program, supervises the QA Vocational Rehabilitation Counselors (VRCs) on the Local Quality Review Team (QRT) conducting QA reviews for individual case managers, and serves as a key technical advisor to VR&E Service.
What You'll Do
- →Specific Duties Include: Examines VR&E case files chosen for every VRC to ensure they comply with various guidelines, policies, and directives related to Chapter 31 delivery and other VR&E benefits.
- →Identifies trends, best practices, and areas in which individual VRCs need clarification of policy or guidance, as well as training needs.
- →Addresses employee grievances and forwards others to the relevant manager.
- →Ensures that everyone in the team is aware of and involved in the planning process for achieving the goals and objectives of the group.
- →Identifies, assigns, and distributes work among team members in accordance with established workflow, skill level, and/or occupational specialization.
- →Maintains program knowledge to answer questions related to statutes, regulations, directives, policies, and procedures governing the provision of VR&E services.
- →Reviews work completed by QRT employees under supervision and verifies the reviews' accuracy.
- →Assesses and indicates issues in various case components, such as application, entitlement, assessment, planning, case management, financial activity, and case closure.
- →Provides clarification for errors and adds remarks where appropriate.
- →Promotion Potential: None, this is the full performance level for the position.
- →Work Schedule: Full time, Monday through Friday, 8:00am to 4:30pm.
- →Compressed/Flexible: Not Available Telework: Available.
- →This position is eligible for situational (ad hoc) telework only.
- →The selectee is required to report to the official duty station each scheduled workday.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position.
- ✓Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓A transcript MUST be submitted with your application.
- ✓It MUST include your coursework and date of conferral of a Master's degree in vocational rehabilitation (or related) field.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 8768bcd8-481e-4ae3-83ce-196d941ebd07
Posted via USAJobs