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Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator)
Veterans Health Administration · Posted 1 days ago
About the Role
This Supervisory Social Worker (Outpatient Subspecialty) Social Work Navigator is at the VA Boston Healthcare Systems located at the Jamaica Plain location. This position is a full-time 40 hours per week.
What You'll Do
- →The purpose of this position is to serve as a Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator) at the VA Boston Healthcare Systems, Jamaica Plain Location.
- →In the Supervisory role, the incumbent ensures high-quality, coordinated psychosocial and care navigation services for Veterans with complex specialty care needs, providing direct clinical and administrative supervision for up to five (5) GS 9 - GS 12 Social Worker.
- →In the Social Work Navigator role, the incumbent provides a complex array of services, both clinical and administrative, for non-VA Boston Veteran's receiving specialty surgical care at VA Boston.
- →Duties include, but are not limited to: Provides clinical and administrative supervision to Social Work staff, including support for independent licensure and performance management.
- →Oversees staffing and workload distribution, setting priorities and monitoring service delivery and documentation quality.
- →Collaborates with interdisciplinary teams across multiple services to resolve complex psychosocial issues and support integrated care.
- →Prepares reports, supports program evaluation, and contributes to continuous quality improvement efforts.
- →Coordinates staff training needs, organizes onboarding, and provides consultation on population-specific needs.
- →Monitors Social Work services within assigned clinics, including consults, care coordination, productivity, and performance measures.
- →Conducts targeted outreach throughout the VISN to assess needs and clinic capacity and strengthen Veteran access to specialty and surgical care.
- →Provides individualized care planning and case management throughout the peri-procedural continuum to ensure all psychosocial and practical needs are met.
- →Develops and supports data-driven quality improvement processes to evaluate program effectiveness.
- →Identifies gaps in services and works with teams to develop solutions that best meet Veterans' needs.
- →Work Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 175fe2ba-cc2f-45f1-9c83-26d9660b8a8b
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