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Supervisory Program Specialist

Veterans Benefits Administration · Posted 9 days ago

Hybrid Chicago, IL $91K – $118K Apply by Jul 10, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
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About the Role

As a Supervisory Program Specialist located in the Regional Office, this position is responsible for a wide range of duties that support the overall operations of Regional Office operations. The position provides performance management and technical support for the Regional Office HR program and serves as a key advisor to the Director and the Division Chiefs on all human resources issues and coordinates directly with the HR Center.

What You'll Do

  • Plans work to be accomplished by subordinates, sets and adjust short and long-range staffing plans to meet the forecasted mission requirements and changes in critical competencies.
  • Evaluates work performance of subordinates; give advice, counsel, or instruction to employees on both work and administrative matters; interviews candidates for positions in the unit.
  • Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
  • Provides comprehensive advice on the full range of human resource management functions to the Director, Assistant Directors, Division Chiefs, Managers, Supervisors HR Staff, and employees.
  • Conducts data reviews and analyzes data results, identifying any data trends and making recommendations for updating or creating new processes and procedures to help increase workflow.
  • Researches and responds to a variety of time sensitive information requests (Taskers) from the Director's Office.
  • Recommends selections for subordinate nonsupervisory positions.
  • Finds and implements ways to eliminate or reduce significant bottlenecks and barriers to production and promoting team building.
  • Work Schedule: Full time, Monday through Friday, 8:00am-4:30pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only.
  • The selectee is required to report to the official duty station each scheduled workday.
  • Telework may be approved only on a case-by-case basis with supervisory approval.
  • Routine or recurring telework is not authorized for this position.
  • Virtual: This is not a remote/virtual position.
  • Position Description/PD#: Supervisory Program Specialist; PD38567A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: No

Requirements

  • As a condition of employment for accepting this position, you may be required to serve a 1-year supervisory probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your 1-year supervisory probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Additional Conditions of Employment are as follows: You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a 1-year probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • There are no education substitutions for this position.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 3e71f550-3c00-4b5c-9814-67b75644b8c3

Posted via USAJobs

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