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Supervisory Program Specialist- Enrollment Coordinator
Veterans Health Administration · Posted 1 days ago
Hybrid Columbus, OH $64K – $84K Apply by Jun 12, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The purpose of this position is to serve as the Supervisory Program Specialist Enrollment Coordinator, to the Patient Business Services (PBS), Chalmers P. Wylie Veterans Ambulatory Care Center. The primary responsibility encompasses three key functions: facilitating all administrative aspects of the enrollment process; health benefits eligibility determinations; and related aspects of health benefits administration.
What You'll Do
- →The incumbent is responsible for the Enrollment Program to include all administrative processes, health benefits eligibility determinations and all aspects of the health benefits package.
- →Incumbent performs technical activities involved with screening, processing, and assisting veterans, non-veterans and beneficiaries seeking multiple medical treatment benefits.
- →Duties include but are not limited to: Developing subordinate performance standards, writing position descriptions, evaluating work performance, counseling for those whose performance is marginal or unsatisfactory, and initiating and recommending disciplinary actions when necessary.
- →Planning work to be accomplished, setting short and long-term goals, assigning work based on priorities, instructing subordinates on work and administrative matters, approving leave.
- →Initiating recruitment actions, interviews, and selection of new employees for subordinate positions.
- →Obtaining resources for continuing education for subordinates and determines their training needs.
- →Prepares verbal and written responses to inquiries and complaints of Veterans and congressional staff regarding health care benefits and eligibility for the purpose of solving problems, explaining procedures, and recommending various courses of action.
- →Provides oversight on VA eligibility, sharing agreements and consistently demonstrates sound knowledge of appropriate Federal related laws, VA policies, guidelines, and other regulations.
- →Prepares reports and replies for the Patient Business Services and executive leadership in response to internal or external requests for program information and data such as statistical data to the National Enrollment Program, VISN, and/or National Reports.
- →Work Schedule: Monday-Friday 7:30am-4:00pm or 8:00am-4:30pm Telework: This position may be authorized for telework- Ad-hoc Virtual: This is not a virtual position.
- →Position Description/PD#: Supervisory Program Specialist- Enrollment Coordinator/PD921670 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
Personality Fit
Job ID: 66051e25-5819-4e7d-8fbe-958a337f898c
Posted via USAJobs