Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 10 days ago
On-site San Antonio, TX $56K – $73K Apply by Jun 17, 2026 Medical Support Assistance ESFJESTJISFJISTJ Operations
Apply for this job → About the Role
The Supervisory Medical Support Assistant position is located at Audie L. Murphy VAMC in San Antonio, Texas within Health Administration Service (HAS). The Supervisory Medical Support Assistant (MSA) for Inpatient oversees administrative support operations that directly impact patient flow, bed management, and coordination of inpatient care.
What You'll Do
- →Duties may include but are not limited to: Makes work assignments, set, or negotiate deadlines, and designate completion dates.
- →Develops work schedules for employees to support workload.
- →Evaluates work performance and completes performance appraisals and disciplinary actions for all employees assigned to section.
- →Performs administrative and personnel management functions for staff supervised.
- →Establishes and clearly communicates performance plans and expectations to staff.
- →Provides informal feedback and periodically reviews employee performance.
- →Responsible for data collection and validation.
- →Serves as Customer Service Ambassador, working with staff to ensure that patients receive optimal care and service.
- →Is the Environmental Management Department (EMD) liaison for the clinics he/she supports and will put in work orders as needed.
- →Monitors timely documentation of no-shows and cancellations and scheduling for recall appointments.
- →Work Schedule: Monday-Friday, 7:30a.m. to 4:00p.m. or 8:00a.m. to 4:30p.m. will occasionally have to cover nights, weekends, and holidays Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 54407-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓Pre-Employment/Post-Employment Physical Examination: May be required, depending on the needs of the organization As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 956aafda-c855-4151-9c32-ea55abcfeba0
Posted via USAJobs