Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 2 days ago
About the Role
The Supervisory Medical Support Assistant serves as a supervisor for an outpatient clinic within Health Administration Service at the Phoenix VA Health Care System. This position is located at: The 32nd Street Community Based Outpatient Clinic at 400 North 32nd Street, Phoenix, AZ 85008
What You'll Do
- →30 Day Hiring Model The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection.
- →This improved process reduces traditional hiring timelines by integrating early coordination, faster assessments, and efficient pre-employment actions.
- →Applicants can expect a more transparent, predictable, and efficient hiring journey from announcement to entry on duty.
- →What Applicants Can Expect Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.
- →Quick Interviews & References HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.
- →Streamlined Pre-Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer.
- →Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions.
- →Major duties include, but are not limited to: Responsible for coordinating the section's administrative support activities such as records management, scheduling accuracy, and data analysis.
- →Providing technical and administrative supervision to a unit of Lead MSAs and Advanced MSAs.
- →Oversees the daily operation of the unit, ensuring that agency policies and priorities are being followed.
- →Making work assignments, set or negotiate deadlines, and designates completion dates.
- →Hearing and resolving minor complaints from employees, referring group grievances and more serious unresolved complaints to the higher-level manager. effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
- →Responsible for setting team goals and technically directing the work of subordinates and ensuring that agencies policies and procedures are followed.
- →Being a communication facilitator, arranging meetings and in-services as necessary to ensure that information and knowledge are communicated to staff.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you may be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 8b69c760-368f-471f-9713-8c976442c1fc
Posted via USAJobs