Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 11 days ago
On-site Jefferson Barracks, MO $67K – $87K Apply by Jun 23, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Supervisory Medical Support Assistant directs programs at the VA St. Louis Healthcare System and satellite outpatient clinics. They are responsible for evaluating the work of subordinate staff, resolving complex problems to ensure patient services are met, and extracting data to provide reports to senior management. NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.
What You'll Do
- →Resolving complex problems to ensure patient services are met.
- →Evaluating the work of subordinate staff, new products, equipment, and systems to make recommendations for final decisions on hiring selections.
- →Planning and directing the subordinate Lead MSA and MSA's activities.
- →Extracting and analyzing data to provide reports to senior management for tracking measures.
- →Participates in the hiring selection process by reviewing applications, sitting on a selection panel, and making hiring recommendations to the Service Chief.
- →Evaluating performance and taking disciplinary action when necessary.
- →Coaches and trains staff, ensuring the full scope of training completion.
- →Reviewing all policies and, if needed, writing/updating SOPs and Medical Center Policies in draft form.
- →Reviews all patient movements from the day before and, if needed, correcting errors and training responsible staff.
- →Manages the tour of duty work schedule and conducts monthly staff meetings for MSA staff.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
- →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 00000 Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 032a8567-3cdd-4b1a-8721-dc0fe18b457d
Posted via USAJobs