Job Listing
Supervisory Medical Support Assistant (IESD)
Veterans Health Administration · Posted 1 days ago
About the Role
The Portland, OR VA Medical Center is filling a Supervisory Medical Support Assistant position in the Inpatient and Emergency Services Division. The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.
What You'll Do
- →Supervisory Medical Support Assistants (SMSA) provide administrative support to our clinical colleagues in the care of our Nation's Veterans.
- →Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care.
- →VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission.
- →The SMSA has the ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with internal and external customers to ensure quality/continuity of care and ensure compliance with established policies and regulations.
- →The duties of this position include but are not limited to the following: Plans, organizes, administers, and directs how the support services work will be accomplished for the organizations served.
- →Planning, coordinating, analyzing, and directing the many diverse activities of the Ward Administration/outpatient specialty clinic sections that provide the clerical support for the professional and/or services.
- →Assigning work of subordinate staff which requires developing performance standards.
- →Resolving complex issues to ensure that patient services are met.
- →Evaluating new products, equipment and systems in order to make recommendations for improved operations.
- →Provides the technical and management guidance necessary to achieve the optimum use of the support service resources which require the application of highly specialized knowledge and skills.
- →Carries out a full range of administrative and supervisory duties, to include assignment of work, performance evaluations, selection of staff and recommendations for awards and advancements.
- →Organizes work, sets priorities and delegates tasks and responsibilities in order to meet deadlines.
- →Manages staffing requirements, manages priorities and coordinates work in order to complete duties in an accurate and timely manner.
- →Provides briefings, orientations, staff development and training.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Education is not used for substitution of experience at the GS 8 level.
Personality Fit
Job ID: ca01d402-8c25-4595-83d4-102f0bc5cce5
Posted via USAJobs