Job Listing
Supervisory Medical Support Assistant-Extended Care & Rehabilitation
Veterans Health Administration · Posted 1 days ago
On-site Saint Cloud, MN $63K – $81K Apply by Jun 22, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This position is in the Rehabilitation & Extended Care Service (REC) Line at the St. Cloud VA Health Care System and is the first administrative point-of-contact for patients and family members. The MSA position involves technical work concerned with the day to- day administrative functions within the Community Living Center (CLC). The position providers administrative support to clinical staff members and patients.
What You'll Do
- →Functions or Scope of Assigned Duties: The Supervisory MSA is responsible for monitoring and creating work assignments, completing performance appraisals, resolving daily workplace issues, and maintains efficient workflow.
- →Specific Functions: The incumbent uses VistA and CPRS computer system daily, including the keyboard and printer.
- →The incumbent answers questions and provides information and daily activities.
- →Receives and responds to unclear inquiries concerning a variety of medical, personnel, and administrative matters.
- →Determines general nature of inquiry and independently responds to all administrative questions.
- →Recognizes and refers urgent inquiries to professional staff for immediate action.
- →Reviews medical records of inpatients to ensure that requested appointments are made for the professional staff and diagnostic services.
- →Incumbent will update and/or utilize the Bed Management System to accurately identify inpatients and assigned bed status.
- →Processes all health care providers ordered accurately.
- →Seeks clarification of orders when appropriate.
- →Incumbent will update and/or utilize the Bed Management System to accurately identify inpatients and assigned bed status.
- →Processes all health care providers' orders accurately.
- →Seeks clarification of orders when appropriate.
- →Promptly and accurately initiates and checks on status of referrals, lab and x-ray procedures; completing required forms with appropriate patient identification.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: c3f97b92-398e-43c9-973d-8d4f9aedf382
Posted via USAJobs