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Supervisory Medical Management Specialist
Veterans Health Administration · Posted 115 days ago
Hybrid Louisville, KY $75K – $97K Apply by Jun 17, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Healthcare
Apply for this job → About the Role
Employee will serve as a Supervisory Medical Management Specialist within the Patient Benefits Administration Section of the Business Office located at the Veterans Affairs Healthcare System in Louisville, KY.
What You'll Do
- →Duties will include, but may not be limited to the following: Manages, organizes, supervises, and coordinates the administrative staff supporting the operations of a program responsible for patient examinations and outpatient treatment.
- →Organizes the workload and establishes the priorities of others; assigning duties.
- →Resolves a wide variety of problems, including high profile problems interfering with efficiency of operations impacting on services provided.
- →Implements and monitors administrative procedures, training, public relations of staff and quality improvement activities.
- →Establishes administrative and operational procedures for the coordination of clinic scheduling, consult tracking, return to clinic orders, pre-registration, workload reporting, encounter action required, access list, missed opportunities, patient wait times, etc.
- →Apply analytical and evaluative techniques to identify, review and resolve issues affecting the administrative support of the delivery of health care services.
- →Develop plans and provide recommendations regarding the most cost advantageous, efficient, and highest quality medical support opportunities.
- →Writes and coordinates policies, correspondence, and deals with issues affecting patients, staff, and visitors.
- →Combines comprehension of economic principles and automation capabilities, performs operational and statistical analysis, preparing comprehensive reports for submission to appropriate officials.
- →Performs trend and utilization analysis and directs program development, adjustment, or implementation based on findings.
- →Develops, implements and follows a comprehensive quality assurance plan through the use of balanced scorecards and other measures.
- →Ensures that training, re-training, orienting and advising staff is common due to the demands and changing environment.
- →Other duties as assigned.
- →Work Schedule: Monday-Friday 8:00am-4:30pm Telework: This position may be authorized for ad-hoc telework.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primarily sedentary.
- ✓There is walking, bending and reaching required such as for filing or locating material, and carrying items such as reports, documents, and supplies.
- ✓Entering data and word processing on a personal computer may result in physical problems from the effects of repetitive motion and eyestrain Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: f37b4579-d787-40de-8f6c-b753a7a72785
Posted via USAJobs