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Supervisory Medical Administration Specialist (Detail/Temp Promotion NTE 120 days))
Veterans Health Administration · Posted 9 days ago
On-site Chicago, IL $83K – $109K Apply by Jun 17, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
This position is located at Jesse Brown VA, in Patient Administration Service (PAS), Scheduling Operations Section. The primary purpose of this position is to oversee the operations in either the Specialty Scheduling Section or Primary Care and Mental Health Section which includes all functions and operations that support timely and accurate scheduling of veteran appointments.
What You'll Do
- →NOTE: THIS ASSIGNMENT IS A DETAIL/TEMPORARY PROMOTION NOT TO EXCEED 120 DAYS, BUT MAY BE EXTENDED FOR UP TO A YEAR.
- →This position has overall authority and responsibility for the scheduling operations.
- →The incumbent is responsible for establishing and providing ongoing management and oversight of 44 employees, including the direct supervision of 3 employees.
- →Participates in the selection process of new staff by reviewing job applications, interviewing applicants, and is designated as a selecting official.
- →Plans and assigns the work to be accomplished by subordinates, sets short-term and long-term priorities, and prepares schedules for completion of work.
- →Evaluates staffing levels and needs, preparing appropriate and timely requests for change.
- →Prepares recurring and Ad-hoc statistical reports for presentation to top management and other services.
- →Monitors, evaluates, and implements improvements within the section and PAS.
- →Serves on committees, work groups, and supports all other management initiatives as assigned, and the incumbent has overall responsibility to develop and present briefings to the service and the incumbent will develop evaluation tools to identify program effectiveness and shortfalls.
- →Develops and implements phone and scheduling training the administrative as well as build clinical partnership to support the effectiveness of veteran customer service and care.
- →Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Ad-hoc Virtual: This is not a virtual position.
- →Position Description/PD#: 252760 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year Supervisory probationary period.
- ✓During which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
Personality Fit
Job ID: f811b752-800b-4a95-8f4e-5a4d9a084cf7
Posted via USAJobs