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Supervisory Management & Program Analyst
Veterans Health Administration · Posted 46 days ago
Hybrid Smyrna, GA $148K – $192K Apply by May 28, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
The incumbent will serve as the enterprise lead over the organization's Quality Management, Performance Improvement, and Analytics and Informatics (A&I) programs. The Director oversees strategies and operations that elevate quality of care and service delivery across national call centers and business lines; integrates continuous quality improvement (CQI) into daily operations and culture; drives enterprise-wide redesign for quality; and ensures alignment.
What You'll Do
- →Duties may include, but are not limited to the following: Develops and implements polices, procedures, and governance structures that promote continuous quality improvement (CQI) and high reliability across multiple sites and service lines.
- →Manages internal reviews and systems redesign efforts, approving or disapproving proposals from organizational elements and providing final review of assigned programs.
- →Ensuring compliance with accreditation standards and readiness for external reviews.
- →Conducts organizational assessments using models such as the Malcom Baldrige criteria and directs special studies and analyses of complex issues.
- →Approves personnel actions, makes key selections, addresses grievances, and ensures compliance with Equal Employment Opportunity principles in all staffing and personnel activities.
- →Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for telework.
- →Telework eligibility will be discussed during the interview process.
- →Virtual: This position may be authorized for Virtual Work.
- →Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position.
- →Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.
- →Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption.
- →Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.
- →Position Description/PD#: Supervisory Management & Program Analyst/PD459790 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 7f3778ba-0a21-4b66-9171-4e4e73c8f43a
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