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Supervisory IT Specialist (System Administration)
Commander, Navy Installations Command · Posted 46 days ago
On-site Millington, TN $110K – $130K Apply by May 20, 2026 Information Technology Management ENTJINTJISTJ Operations
Apply for this job → About the Role
This position is assigned to the Non-appropriated Fund (NAF) Chief Information Officer (N6), NAF Systems Division (N6Q), Commander, Navy Installation Command (CNIC), Millington, TN. The incumbent is responsible for leading the evaluation, analysis, configuration, and delivery of computer and/or system administration for enterprise applications across CNIC NAF operations. The position ensures computer system operational readiness, and user support of CNIC NAF employees and customers.
What You'll Do
- →In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
- →Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
- →Network Management and/or System/Server Administration duties include but are not limited to: Provides Tier II and III level helpdesk hardware and software support for Fleet and Family Readiness FFR devices to include Point of Sale (POS), commercial patron and business devices for the enterprise.
- →Collaborates and liaisons with program managers and attends conference calls as required.
- →Provide TIER II and III computer hardware and operating software, Windows and MAC, customer support to business and patron users.
- →Develop and maintain a cyber-secure image for business and non-business Windows and MAC operating systems.
- →Provision computer hardware to support Windows and MAC operating systems and iOS and Android devices.
- →Diagnoses and resolves computer hardware and software problems in response to customer reported incidents.
- →Assist with needs analyses to define opportunities for new or improved support process solutions.
- →Performs helpdesk ticket assessment, analysis for solution, implementation of corrective action to resolve discrepancy and documentation.
- →Research, evaluate, and provide feedback on problematic trends and patterns to support requirements.
- →Performs configuration/troubleshooting and maintaining of customer hardware and software.
- →Develops and deploys computer hardware and software firmware and patches on an enterprise system to meet cyber security requirements.
- →Participate in the planning and delivery of a full range of customer support services to the organization.
Requirements
- ✓There is no positive educational requirement for this position.
Personality Fit
Job ID: b5d16546-36c8-4855-973f-00227b8320b9
Posted via USAJobs