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Supervisory IT Program Manager
Commander, Navy Installations Command · Posted 63 days ago
Hybrid Norfolk, VA $51 – $54/hr Apply by Jul 19, 2026 Information Technology Management ENTJ OperationsHospitality
Apply for this job → About the Role
The incumbent of this position serves as the "mwrma" system administrator which spans the 14 installations in Mid-Atlantic region and is responsible for but not limited to: configuration, troubleshooting, customer assistance, and training for NAF Management Information System (MIS), Point of Sale (POS), Catering System, Child and Youth Management System (CYMS), Business Systems, and Wireless Fidelity (WiFi), as well as leads limited command and control (NMCI/Telephony) support efforts.
What You'll Do
- →Management Responsibilities comprise 70% of incumbent's time and include but are not limited to: Defines the strategic direction of NAF FFR information systems (IS), telecommunications, video and data systems and operations in support of Department of Defense (DoD), Department of Navy (DON) and Commander, Navy Installations Command (CNIC) strategy.
- →Provides management and operational support, supervisory oversight, administrative control, and coordination of the MIS program at all FFR NAF activities.
- →Provides advice and guidance on all matters pertaining to NAF MIS and cybersecurity with various echelons of NRMA Region leadership, Region and Installation FFR program directors/managers, and installation commanders.
- →Leads and guides the implementation and maintenance of CNIC NAF Point of Sale (POS) and operational support systems.
- →Ensures all operational support activities and staff are knowledgeable and familiar with the systems front line mechanisms and software programs.
- →Reviews all computerized and manual systems; information processing equipment and software for acquisition, storage and retrieval; and definition of the strategic direction of all information processing and communication systems and operations.
- →Directs the information and data integrity for NRMA NAF programs.
- →This includes technical service calls, projects scheduling, help desk operations, communication networks, procedure and policy development, evaluating performance of existing systems, recommending new systems and services, and effective computer systems operations.
- →Provides management oversight for FFR Purchase Card Industry and FFR Business network contracts.
- →Represents NRMA in development of FFR IT policy, standards and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
- →Performs hardware and software installs, upgrades and patches.
- →Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
- →Travels to different duty sites from the normal duty location to perform hardware and/or software installations and/or upgrades, assess project status and provide IT support when needed.
- →Acts as a point of contact (POC) for implementation of new IT based projects.
Requirements
- ✓This position does not have a positive education requirement.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: a977f727-4113-4ff8-b8f4-a9a35eebebc0
Posted via USAJobs