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Supervisory Immigration Services Officer (Section Chief)
Citizenship and Immigration Services · Posted 1 days ago
Hybrid Charlotte, NC $129K – $167K Apply by Jul 9, 2026 General Inspection, Investigation, Enforcement, And Compliance Series ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Immigration Services Officer (Section Chief), you will provide technical and administrative direction for efficient operations; ensure the integrity of immigration systems and benefit programs; identify and address areas to improve; and provide support for enforcement activities.
What You'll Do
- →Provide technical and administrative direction through supervisors, to Immigration Services Officers and support positions whose work involves the adjudication of petitions and applications such as citizenship, family and employment based benefits.
- →Safeguard national security and public safety by ensuring the integrity of the immigration systems.
- →Provide administrative and logistical support for enforcement activities related to the prevention of illegal entry of aliens into the United States.
- →Apply expert level of knowledge of the Immigration and Nationality Act, Administrative Appeals Unit and Board of Immigration Appeals decisions to make adjudicative decisions and conclusions of law in cases involving novel or unprecedented issues.
- →Develop and issue instructions designed to improve operations, promote the development and utilization of greater skills, and provide standards for determining the scope and extent of adjudication production required to program objectives.
- →Develop new ways to resolve problems in meeting established goals, measures and objectives for program effectiveness and compliance with pertinent legal and regulatory guidelines.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position.
- ✓You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
- ✓EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
- ✓Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC.
- ✓The ISO BASIC Training Program is approximately 6 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics.
- ✓Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.
- ✓Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
- ✓Office of Personnel Management guidance and U.S.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
- ★The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment.
- ★In accordance with 5 U.S.
- ★Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.
- ★Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.
Personality Fit
Job ID: 97a31f89-5b1c-475a-a046-031838a7872d
Posted via USAJobs