Job Listing
Supervisory Immigration Services Assistant (SISA)
Citizenship and Immigration Services · Posted 121 days ago
Hybrid Hialeah, FL $66K – $85K Apply by Jun 15, 2026 Compliance Inspection And Support ESTJINTJISTJISTP
Apply for this job → About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Supervisory Immigration Services Assistant (SISA), you will provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.
What You'll Do
- →Supervise the day-to-day operations of a clerical support team in immigration records, adjudication, and mail operations for a USCIS field office.
- →Provide administrative supervision of clerical functions supporting customer service, preparing file records, contracting services, preliminary processing of case files, and maintaining data information in a variety of immigration management systems.
- →Provide facility management support for the mailroom by serving as an expert in mail operations.
- →Monitor and adjust daily work of subordinates to meet uncontrolled priorities and requirements from the field office and with other neighboring DHS components.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position.
- ✓You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
- ✓This position requires operation of a motor vehicle.
- ✓You must possess a current valid driver's license.
- ✓EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
- ✓Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
- ✓Office of Personnel Management guidance and U.S.
- ✓Office of Management and Budget plans and policies concerning hiring.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
Personality Fit
Job ID: eac07213-7afc-46f2-8ce3-775b180be98c
Posted via USAJobs