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Supervisory Health System Specialist
Veterans Health Administration · Posted 15 days ago
Hybrid Washington, DC $122K – $158K Apply by Sep 4, 2026 Health System Specialist ENTJESTJINTJISTJ Operations
Apply for this job → About the Role
This position is located within a Veterans Health Administration (VHA) Medical Center (VAMC) at the Department of Veterans Affairs (VA). The primary purpose of the Ambulatory Care Operations Director-Group Practice Manager (ACOD GPM) is to provide oversight and administrative management of all ambulatory care services in the VAMC and related Community Based Outpatient Clinics (CBOCs) as it relates to access to care, as applicable.
What You'll Do
- →Duties to include but not limited to: National Program Responsibilities (10%) Provides access related consultative services to the VAMC, VISN, and National leadership.
- →Works with the National Program Office, in collaboration with VAMC Service Lines, to review and develop national guidance and policies that facilitate standardized processes.
- →Reviews and provides input on nationally issued regulations and policies for VA wide implementation, utilizing local ACOD GPMs and communication strategies.
- →Works as part of a national group of ACOD GPMs to ensure a wide range of local factors are considered in the development of national policies and procedures.
- →Veteran Experience Responsibilities (5%) Works with Veteran Experience Advocates at the local VAMC to evaluate patient and family concerns regarding access to needed services.
- →Coordinates efforts with national requirements, including MyVA alignment.
- →Ensures patient concerns are received, evaluated, and addressed in a timely and effective manner by appropriate subject matter experts.
- →Ensures processes and procedures developed are data driven.
- →Oversees evaluation of outpatient care patient feedback for access and quality measures at the VAMC.
- →Supervisory / Programmatic Oversight (25%) Serves as the supervisor for a unit engaged in clinic access and data analytics; functions independently within broad guidelines provided by the supervisor.
- →Maintains overall programmatic responsibility for the efficient operation of the program.
- →Leads program planning and execution for the VHA approved program of clinic practice management at the VAMC level; builds the local program to implement all national guidance; oversees execution as the primary agent for VAMC leadership.
- →Uses Advanced Principles and Strategies for Access Improvement to review and provide guidance to Clinical Leads (CLs).
- →Reviews and provides guidance to identify strategies to reduce backlog.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: b037398e-dfef-4dde-9ff5-5f1cd7d7ae90
Posted via USAJobs