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Supervisory Contact Representative

Indian Health Service · Posted 3 days ago

On-site Eagle Butte, SD $62K – $80K Apply by Jun 17, 2026 Contact Representative ESFJINFJISFJISTJ Healthcare
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About the Role

Join our mission at the Cheyenne River Health Center, a premier HHS/IHS facility delivering safe, confidential, and high-quality healthcare. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

What You'll Do

  • Supervises Patient Benefits Coordinators and Patient Registration Clerks.
  • Assigns work and evaluates performance.
  • Monitors the quality of customer service and information being provided.
  • Investigate and make final determinations on direct care eligibility and other patient issues.
  • Verify third party eligibilty.

Requirements

  • Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S.
  • Citizenship is required Selective Service Registration is required for males born after 12/31/1959 A one-year supervisory/managerial probationary period may be required upon selection/placement.
  • Successfully pass the E-Verify employment verification check.
  • To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
  • You will need to set up direct deposit so we can pay you.
  • Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment.
  • A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
  • Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance.
  • Timely completion is critical to avoid delays in processing or a determination of unsuitability.
  • Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
  • Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination.
  • Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.
  • Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
  • Prior to the appointment, candidates must present two valid forms of identification.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 63ad1143-655f-4784-8b13-ef7398de9540

Posted via USAJobs

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