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Supervisory Air Traffic Control Specialist (Operations Manager - MSS-3)

Federal Aviation Administration · Posted today

On-siteChicago, IL$199K – $228KApply by Jun 1, 2026Air Traffic ControlENTJESTJISTJOperations
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About the Role

Serves as an Operations Manager in an ATC-12 level terminal facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.

What You'll Do

  • Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support.
  • The work impacts the effectiveness and efficiency of the day-to day operations of the facility.
  • Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.
  • Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.
  • Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement.
  • Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.
  • Assigns and reviews work.
  • Plans work and sets priorities and schedules.
  • Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates.
  • Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards.
  • Deals with labor representatives concerning workforce issues.
  • Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.
  • Provides input to and contributes to the accomplishment of facility goals and objectives.
  • Serves as a member of the management team to improve organizational performance and to meet strategic goals.

Requirements

  • We are not accepting applications from noncitizens.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: dbaf7c4a-e4bf-4f0e-aab4-90140eda5e40

Posted via USAJobs

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