Job Listing
Social Worker Associate
Veterans Health Administration · Posted today
About the Role
The social work associate duties are performed in support of, and under the direct supervision of, a social worker. Work is performed across the Fargo VA Health Care System in the various Service Lines/Services that social workers are assigned to.
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties: The Social Work Associate (SWA) provides non-clinical support to Veterans and their significant others, serving as a primary point of contact for those seeking information, assistance with benefits, or access to community and VA services.
- →Responds to referrals from Social Workers and other interdisciplinary staff, returning calls, meeting with Veterans, and addressing identified non-clinical needs such as transportation coordination, assistance with Medicaid and other benefit applications, and support in accessing housing, food, clothing, lodging, or other community resources.
- →The SWA conducts interviews in person, by telephone, or in community settings to gather background information and clarify service needs.
- →Helps Veterans understand available agency and community resources, explains how to access them, and makes appropriate referrals to additional sources of assistance.
- →While performing these duties, will evaluate the nature and urgency of each situation and promptly notifies appropriate clinical staff when potentially serious behavioral, emotional, or safety concerns are identified, including threats of harm, acute distress, suspected intoxication, or disruptive behaviors.
- →Independently monitors for delays or barriers in service delivery, identifies obstacles, and takes appropriate action to resolve issues and facilitate timely access to needed services or benefits.
- →Organizes and maintains administrative, resource, and training materials, ensuring that manuals, program handbooks, directories, and related documents are current and well organized.
- →Researches out, compiles, and provides information as requested on topics such as transportation, housing, and identification documents.
- →The position includes responsibility for accurately tracking and entering guardianship documentation and Advance Directive paperwork into the electronic medical record, ensuring compliance with facility procedures and regulatory requirements.
- →As service needs allow, the SWA may be assigned to support any area within Social Work Service to ensure continuity.
- →Other duties as assigned Work Schedule: Monday-Friday 7:30-4:00 OR 8:00 to 4:30 Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Authorized Telework: This position may be authorized for telework.
- →Telework eligibility will be discussed during the interview process.
- →Ad-Hoc telework may be available at Supervisors discretion.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 2a8033f4-a4d3-4f74-96fa-e83990d98395
Posted via USAJobs