Job Listing
Social Services Assistant
Veterans Health Administration · Posted 7 days ago
About the Role
This position serves as the Community Health Worker (CHW) and is responsible for leading, coordinating, facilitating and providing ongoing support to care partners (e.g., a primary family member, neighbor, or friend providing regular care to a veteran at home) engaged in care or Research protocols in the VA Health Care Systems (VAHCS) in the Mid-Atlantic Region (VISN 6).
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Schedules virtual visits with enrolled study participants.
- →Follows study protocols and procedures to provide individualized help to care partners to reduce or eliminate barriers to managing social and health needs in the community setting.
- →Provides a point of contact to care partners for strategizing how to obtain VA and community services.
- →Actively guides care partners in the exploration of their personal priorities and preferences.
- →Assesses the needs of care partners, and problem-solves with care partners to find solutions.
- →Encourages and assists care partners with the adoption of habits and processes that are conducive to a higher quality of life and in alignment with their and their Veteran's goals.
- →Reviews current needs and gaps and develops action plans with care partners.
- →Regularly assesses progress and assists care partner in navigating obstacles or challenges.
- →Guides care partner to learn about available support tools in the VA and the community that assist in attainment of goals.
- →Facilitates linkages to support freeing up care partners to focus on direct care of Veterans.
- →Develops rapport and trust with care partner and incorporates trust principles in day-to-day activities.
- →Works collaboratively within a team setting to provide positive outcomes for study participants.
- →Communicates proactively and effectively with care partners, the PI, the research team, and community partners/agencies.
- →Using paper or electronic data collection systems, accurately documents study process or outcomes data in a timely fashion.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Work is usually sedentary; good physical senses and mobility if fieldwork is required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓NOTE: Only education or degrees recognized by the U.S.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 1acd9991-5f1e-49f7-ae67-717a0881690d
Posted via USAJobs