Job Listing
Social Services Assistant
Veterans Health Administration · Posted 31 days ago
About the Role
This position serves as the Community Health Worker (CHW) and is responsible for leading, coordinating, facilitating and providing ongoing support to care partners (e.g., a primary family member, neighbor, or friend providing regular care to a veteran at home) engaged in care or Research protocols in the VA Health Care Systems (VAHCS) in the Mid-Atlantic Region (VISN 6).
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Schedules virtual visits with enrolled study participants.
- →Follows study protocols and procedures to provide individualized help to care partners to reduce or eliminate barriers to managing social and health needs in the community setting.
- →Provides a point of contact to care partners for strategizing how to obtain VA and community services.
- →Actively guides care partners in the exploration of their personal priorities and preferences.
- →Assesses the needs of care partners, and problem-solves with care partners to find solutions.
- →Encourages and assists care partners with the adoption of habits and processes that are conducive to a higher quality of life and in alignment with their and their Veteran's goals.
- →Reviews current needs and gaps and develops action plans with care partners.
- →Regularly assesses progress and assists care partner in navigating obstacles or challenges.
- →Guides care partner to learn about available support tools in the VA and the community that assist in attainment of goals.
- →Facilitates linkages to support freeing up care partners to focus on direct care of Veterans.
- →Develops rapport and trust with care partner and incorporates trust principles in day-to-day activities.
- →Works collaboratively within a team setting to provide positive outcomes for study participants.
- →Communicates proactively and effectively with care partners, the PI, the research team, and community partners/agencies.
- →Using paper or electronic data collection systems, accurately documents study process or outcomes data in a timely fashion.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Work is usually sedentary; good physical senses and mobility if fieldwork is required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓NOTE: Only education or degrees recognized by the U.S.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 1acd9991-5f1e-49f7-ae67-717a0881690d
Posted via USAJobs