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Retail Dining FOH Manager

Commander, Navy Installations Command · Posted 50 days ago

On-site Annapolis, MD $26 – $28.5/hr Apply by Aug 10, 2026 General Business And Industry ENTJESTJINTJISTJ
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About the Role

The Retail Dining FOH Manager will complete all administrative duties, and directly supervise all FOH a la carte service staff. The incumbent will be responsible for overseeing FOH Supervisors, kitchen, inventory, and logistic staff in absences of their direct supervisor. The incumbent is responsible for participating in and/or supervising the setup and breakdown of all a la carte establishments, and ensuring that the facility is properly cleaned, organized, and secured at the close of each day.

What You'll Do

  • Duties include hiring, training, and scheduling staff; liaising with the kitchen, inventory, logistics, catering, and marketing to ensure day-to-day operations are properly planned, organized, and executed; creating revenue generating concepts; and providing revenue and labor analysis.
  • Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining of employees.
  • Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures; identifying temporary worker requirements; engaging temporary agencies and supervising staff.
  • Maintains fiscal year spreadsheets for a la carte operations; ensures a spreadsheet for fiscal year revenue, and an itemized sales list for food, beverage, and alcohol is updated monthly.
  • Achieves a la carte service operational objectives by contributing information and analysis to functional strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, completing audits; participating in inventories; determining system improvements; implementing change.
  • Maintains safe, secure, legal, and healthy work environment by following, and enforcing sanitation, quality of food preparation and service standards and procedures; conforming to the regulations of the alcoholic beverage commission.
  • Adhere to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.
  • Must understand and be able to train on alcohol awareness procedures such as proper pouring, accountability and proper cut off procedures.
  • Must be C.A.R.E Trained.
  • Creates calendar of events/specials for a la carte locations as needed; Develops theme nights, Holidays parties, appreciation specials, etc. based on yearly calendar and Yard calendar.
  • Works with Chef to ensure menus are produced in accordance with what is advertised, works with inventory team to ensure necessary product is available, and coordinates personnel schedules.
  • Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, utensil quality and placement; monitoring customer facing chill boxes, merchandisers, and condiment counters; monitoring food presentation and service.
  • Ensure client satisfaction; identifies current and future customer service requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Investigates and resolves complaints regarding food, customer service, etc.

Benefits

  • Benefits include: Medical, Dental, Life, and Long-Term Disability Insurance; Health Savings Account (HSA); Flexible Spending Account (FSA); Automatic Retirement Enrollment, 401(k), Roth 401(k), and 401(k) Loan options; and Paid Vacation and Sick Leave Accrual.
  • NABSD employee perks include: Use of the Brigade Sports Complex Shop at the Midshipmen Store Shop at the Navy Exchange Potential membership eligibility at the Naval Academy Club Use of MWR facilities Eligible to join Navy Federal Credit Union Eligible for childcare with CDC & NAPS Use of Employee Assistance Program

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: a82ae0e1-0c4c-488f-a583-4bf9e12bc0eb

Posted via USAJobs

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