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Prosthetic Clerk (OA)

Veterans Health Administration · Posted 1 days ago

On-site New Orleans, LA $41K – $53K Apply by Jul 6, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
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About the Role

As the Prosthetic Clerk of the Prosthetic and Sensory Aids Service (PSAS) at the Southeast Louisiana Veterans Healthcare Center and its outpatient clinics. This position has a high degree of visibility throughout the medical center and the public as a result of direct patient care contact with the veteran population, many of whom are severely disabled. A display of a positive image on behalf of the VA is critical and required.

What You'll Do

  • Answers calls; assists with telephone inquiries or directs to appropriate staff member.
  • Posts items issued from stock/inventory and completes the consult for services rendered in the PSAS package.
  • Greets and screens visitors.
  • The Selectee receives Veterans at the front desk and determines what is needed.
  • Maintains all aspects of the orthotic device Finished Room for patient devices.
  • Schedules patients for assigned Orthotic and Prosthetic clinics and sends notifications of appointments to the patient.
  • Prepares any necessary paperwork for completion by clinic practitioners or Prosthetic Representative (s).
  • Completes and utilizes the Orthotic Work Lab (OWL) order system, FLOW system, or other Orthotic and Prosthetic system software required for device product delivery.
  • Receives, reviews, and distributes in-corning mail to appropriate personnel.
  • Assists purchasing agents and clinical staff with packaging and mailing out supplies to Veterans' residence.
  • Provides administrative and clerical support to the PSAS.
  • Uses office automation equipment; computer, word processor, facsimile machines, ADP equipment (keyboard and visual display), calculator, copiers, and telephones to effectively communicate with others.
  • Work Schedule: Monday- Friday; 7:30am-4:00pm; subject to change based on the needs of the facility.
  • Virtual: This is not a virtual position.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Must pass pre-placement evaluation Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: "Please see physical requirements list under Qualification Section" Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
  • You can verify your education here: http://ope.ed.gov/accreditation/.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 29c4e54a-27ef-4881-81f8-4d8054033be2

Posted via USAJobs

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