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Program Support Assistant
Veterans Health Administration · Posted 2 days ago
On-site Dayton, OH $47K – $61K Apply by Jul 22, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The incumbent is assigned to the Community Living Center (CLC) Nursing. The incumbent functions as the Program Support assistant for the Community Living Center. This duty assignment requires initiative on behalf of the incumbent and the ability to prioritize tasks without immediate supervision. The incumbent is based in the Community Living Center and is responsible for a variety of administrative duties associated with providing comprehensive technical, administrative, and clerical services.
What You'll Do
- →Responsible for collecting, compiling and/or tracking statistical information in support of program operations.
- →Tracks achievement on performance measures, goals, and objectives and receives and processes documents and reports in accordance with established procedures; uses software applications to draw information from a wide variety of sources to prepare reports; and assists in the planning, reviewing, and reporting of data/statistical results of program studies.
- →Retrieves a variety of computerized data, establishes protocols for incoming data, organizes and maintains program data.
- →Tracks and trends issues related to program effectiveness and role implementation.
- →Responsible for collaborating and communicating with Nursing Service on a variety of issues to include collecting, compiling, and reporting all information for a variety of Community Living Center.
- →Communicates with a diverse population of customers that include veterans, their families, nursing staff, and other staff members from a variety of disciplines, Primary Care, medical staff, technical support staff, and Veteran Service Officers.
- →Communication includes directing patients, validation of demographics, etc., all in compliance with the Health Information Portability and Accountability Act (HIPAA), Privacy Act of 1974 and other laws and federal regulations, other applicable statues, and policies.
- →Acts as the Records Liaison Officer (RLO) is responsible to their manager for the full implementation of the records program at their service level.
- →Maintains a complete and accurate inventory of records created and stored.
- →Collaborates with the Records Officer to identify records not scheduled for disposition to determine an SF-115 needing to be submitted to the VHA Records Officer for scheduling.
- →Completes the VA Form 7468 Request for Disposition of Records, for records no longer needed for [facility] business.
- →Conducts internal records reviews to ensure an effective records management program within their scope is maintained on, at a minimum on an annual basis.
- →Work Schedule: Monday - Friday; 8:00am - 4:30pm Virtual: This is not a virtual position.
- →Position Description/PD#: Program Support Assistant/PD940100 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) There is no educational substitution at this grade level.
Personality Fit
Job ID: fa420b76-44dc-4eb1-b18b-385fc6387ecd
Posted via USAJobs