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Program Support Assistant
Veterans Health Administration · Posted 88 days ago
On-site New Orleans, LA $41K – $53K Apply by Jul 15, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ OperationsHealthcare
Apply for this job → About the Role
Serves under the GI Screening Team Coordinator. Provides Clerical, administrative and technical support to the GI Screening Program Within the Nursing Service.
What You'll Do
- →Receives and screens visitors and telephone calls for the GI Screening Program including inquiries from veteran patients and their significant others as well as internal and external clinical staff.
- →Works closely with community resources to ensure that cases are processed in a timely manner.
- →Creates and queries databases and spreadsheets to generate reports and track program data.
- →Performs work involving the collection, compilation and/or tracking of data and statistical information in support of care of veterans in the community.
- →Prepares GI non-invasive screening kits for dissemination to clinics or directly to patients, tracking and monitoring compliance within Program guidelines.
- →Makes initial and follow-up contacts with veteran patients (via phone or secure messaging) to ensure that appointments are kept and/or rescheduled.
- →Maintains Program calendar.
- →Plans logistical aspects of conferences, training, awards programs and other recognition events, such as securing location and meeting facilities, compiling attendance lists, and developing support materials.
- →Reads incoming correspondence, publications, regulations and directives which affect the GI Screening Program to determine whether individual action can be taken or further guidance is needed.
- →Maintains control records on incoming correspondence and action documents and follows up to insure timely reply or action.
- →Prepares and reviews documents prepared for signature of, or requiring coordination by, supervisor for conformance with regulations, grammar, format and special policies of the SLVHCS.
- →Makes necessary travel arrangements, submits travel vouchers and reports for Program Coordinator.
- →Serves as the Records Manager for the GI Screening Program by maintaining a central filing system and library of correspondence, publications, policies and regulations, manuals and other resource materials.
- →Assists with maintenance of timekeeping data.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Work is generally sedentary.
- ✓It does require some physical exertion, such as standing for long periods of time, recurring lifting of moderately heavy items items such as supplies and equipment for special programs.
- ✓Considerable walking is involved.
- ✓Must be able to work effectively under pressure of numerous interruptions on a Variety of subjects.
- ✓The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: f6c5df12-5ece-48b1-993b-aa4ad750a239
Posted via USAJobs