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Program Support Assistant

Veterans Health Administration · Posted 1 days ago

HybridLeeds, MA$51K – $67KApply by Jun 4, 2026Miscellaneous Clerk And AssistantISFJISTJ
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About the Role

This Program Support Assistant position is located within the Social Work Service (SWS) Line and functions as administrative/clerical support staff. This position is located at the VA Central Western Massachusetts medical center in Leeds, Ma.

What You'll Do

  • Duties include but are not limited to: Coordinates activities within the scope of the Service and provides administrative management support for the organization.
  • Supports the effectiveness of daily operations of SWS with effective writing and verbal communication skills and composing memos and letters.
  • Provides administrative clerical support regarding timekeeping, performance appraisals and employee files.
  • Gathers and reports various data and business processes to supervisors on a regular basis.
  • Conducts studies, monitors reports, and analyzes workload data using a wide range of methods and procedures.
  • Maintains administrative system to track implementation of all applicable policies and procedures for the Chief of SWS, SWS Managers and Supervisors.
  • Provides basis quantitative and qualitative analysis and evaluation concerning effectiveness of SWS programs in meeting established National and VISN goals, measures, and objectives.
  • Work Schedule: Monday - Friday 8:00am to 4:30pm Compressed/Flexible: Not Available Telework: Telework eligibility will be discussed during the interview process Virtual: This is not a virtual position Position Description/PD#: Program Support Assistant/PD03593-0 Relocation/Recruitment Incentives: Not Available

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: e5b1c6ae-e650-4366-8861-4cfb28f74779

Posted via USAJobs

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