Job Listing
Program Support Assistant
Veterans Health Administration · Posted 10 days ago
On-site Ann Arbor, MI $56K – $72K Apply by Jun 19, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ OperationsHealthcare
Apply for this job → About the Role
The incumbent will serve as the Program Support Assistant for Ambulatory Care Nursing Service and the Specialty Care Nursing Service, both components of the Office of the chief of Staff. The incumbent will provide comprehensive technical and secretarial assistance to the Nursing Service staff as well as medical providers and staff. The incumbent works under the supervision of the Associate Chief Nurse(s) and under the AO who oversees daily operational throughput for the service.
What You'll Do
- →MAJOR DUTIES AND RESPONSIBILITIES Office Management and Administrative Support Duties: 50% Prepares correspondence covering subjects of a program/administrative nature, both internal and external and obtains the appropriate signature(s).
- →Processes incoming and outgoing materials such as reports, memoranda, letters, and other forms of communication.
- →Reviews, edit and composes correspondence to include but not limited to reports, memoranda, letters, and any correspondence utilizing software such as Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook and Sharepoint.
- →Understands the importance of accurately routing any correspondence, reports, memorandums appropriately from the service line to the Medical Center Director for approval.
- →Maintains liaison with key positions in the Medical Center Director and Chief of Staff offices, as well as clinical and administrative services within and external to the medical center.
- →Independently coordinates activities, answers inquiries, and provides information as needed.
- →Serves as a service level ADPAC for processing Electronic Permission Access System (EPAS) requests for employees throughout Ambulatory Care Service; will also provide back-up support to other team members within the service line as needed.
- →Assist with completing 180-day VISTA reviews for Ambulatory Care Service employees to ensure appropriate and correct menus/keys are assigned for system access.
- →Completes other necessary AD PAC duties as assigned and attends monthly ADPAC meetings.
- →Serves as the Personal Identity Verification (PIV) Sponsor for Ambulatory Care Service employees.
- →Incumbent will submit YourlT system requests for VA-issued equipment (e.g., laptops, cell phones, and other small devices).
- →He/she will also be responsible for submission of work / service orders via MAXIMO or other designated systems.
- →Incumbent serves as a primary timekeeper, which includes responsibility for preparing, submitting, and maintaining time and attendance records.
- →Completes all audits -necessary from Fiscal Service.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 7aabb94c-ff9c-4a2e-a07c-167e5e48d633
Posted via USAJobs