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Program Support Assistant
Veterans Health Administration · Posted today
On-site Dublin, GA $45K – $59K Apply by Jun 12, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Program Support Assistant for the Caregiver Support Program (CSP) performs duties necessary for the receipt, intake, and indexing of health and administrative information related to the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS). The incumbent will interface with personal computer (PC) applications, databases, and apps.
What You'll Do
- →The Program Support Assistant will assists with the day to day administrative duties associated with the Caregiver Support Program to include the PCAFC and the Program of General Caregiver Support Services (PGCSS).
- →Manager (PM) and performs the full range of clerical, business, and administrative duties that ensure efficient and effective PCAFC processes.
- →Handles numerous requests for information such as status of reports, suspense dates, etc. for matters requiring compliance and similar information on behalf of the CSP PM.
- →The PSA assists the team to ensure the secure transmission and receipt of documents needed to make eligibility, tier level, discharge, and appeal determinations for the PCAFC compliance with VHA privacy rules.
- →The CSP PSA assists with preparing meeting minutes, tracks Release of Information correspondence, and other duties as assigned.
- →Acts as timekeeper for CSP Staff, maintaining time and leave records as needed and directed by position supervisor.
- →Collects and categorizes all personnel workload and fiscal reports, as required by the program and as directed by position supervisor.
- →Requires knowledge of medical terminology and usages, (e.g., medicine, surgery, geriatrics, hospital terms, medical abstracts, nursing, social work, pharmacology, aging, and home health), spelling, grammar, abbreviations, composition, and the ability to determine and follow required formats for VA memos and reports.
- →Performs other related duties as assigned.
- →Work Schedule: 8:00 am - 4:30 pm Monday- Friday Telework: This position not authorized for telework.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Program Support Assistant/PD01784A
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 67079de5-21e5-421f-805b-6116e9edb8a1
Posted via USAJobs