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Program Support Assistant
Veterans Health Administration · Posted 7 days ago
On-site Mather AFB, CA $50K – $65K Apply by Jun 8, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
The incumbent performs a variety of clerical, administrative and technical duties in support of the administrative management of a complex health care system. Primary responsibility is that of administrative support for the Chief of Primary Care and other member of the Primary Care Service. Duties require the ability to apply specialized principles, practices and project management in support of management with the intent of accomplishing the administrative requirements of Primary Care Service.
What You'll Do
- →Duties include but are not limited to: Will serve as a point of contact for patients, medical center staff, VISN staff, community agencies, and various others who contact this office.
- →He/she will also assist with any future, proposals/projects that are implemented.
- →Will be responsible for collecting, compiling and/or tracking statistical information in support of program operations and to access status or outcomes in relation to established performance measures, goals, and objectives.
- →Receives and processes documents and reports in accordance with established procedures.
- →Implements nationally standardized protocols for incoming data.
- →Organizes and maintains patient data and retrieves a variety of computerized data.
- →Tracks and trends issues related to program effectiveness and role implementation as defined by national protocols Utilizes statistical data to compile various reports in support of program.
- →Participates in performance improvement activities related to the program quality improvement process and offers performance improvement advice to program staff.
- →Responsible for providing data/reports related to the administrative clinical, and technical aspects of the program for the VISN Network Office.
- →Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Not Authorized Position Description/PD#: Program Support Assistant/PD00424A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Personality Fit
Job ID: 64bd7133-e240-4950-b008-e7e075eb684d
Posted via USAJobs