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Program Support Assistant

Veterans Health Administration · Posted 7 days ago

Hybrid Erie, PA $41K – $53K Apply by Jun 9, 2026 Miscellaneous Clerk And Assistant ISFJISTJ
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About the Role

Behavioral Health consists of Behavioral Health Interdisciplinary Program in Erie VAMC and Community Based Outpatient clinics. The Administrative Officer (AO) has been delegated as first line contact for administrative oversight of this position.

What You'll Do

  • Duties include, but may not be limited to the following: Manage multiple fund control points (FCPs) supporting programs such as Compensated Work Therapy, Suicide Prevention, the Community Emergency Residential contract, and Behavioral Health Clinic supplies.
  • Serve as backup to the Behavioral Health Administrative Officer, including administrative oversight and support.
  • Support Quality Management efforts through data collection, aggregation, analysis, and reporting to assist with improvement initiatives.
  • Serve as timekeeper for assigned supervisors (e.g., PRRTP Manager) and provide administrative support to PRRTP, IOP, and related clinical staff.
  • Independently coordinate administrative duties, set daily priorities, and ensure accuracy and timeliness of work products.
  • Prepare and research correspondence, reports, and documentation for supervisor review and signature.
  • Coordinate with program managers and supervisors across Behavioral Health, PRRTP, IOP, and the medical center to ensure smooth administrative operations.
  • Maintain expert knowledge of Behavioral Health procedures, directives, program operations, and administrative regulations.
  • Act as the technical expert on administrative matters for PRRTP and the Intensive Outpatient Program.
  • Work Schedule: 7:30am - 4:00pm Monday - Friday Telework: Ad-hoc; This position may be authorized for telework.
  • Telework eligibility will be discussed during the interview process.
  • Virtual: This is not a virtual position.
  • Position Description/PD#: Program Support Assistant/PD064010 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 511f6cbd-03d1-4fc3-9e5b-b699bbe32aaa

Posted via USAJobs

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