Job Listing
Program Support Assistant
Veterans Health Administration · Posted 4 days ago
On-site Tucson, AZ $46K – $60K Apply by Jun 10, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This Program Support Assistant, PSA, position is in the office of Home Telehealth (HT). The PSA, works closely with the HT CNM or designee by managing, directing, overseeing and administering numerous complex technical, administrative, and analytical functions, managing communication and coordination of clinical/operational services to meet department objectives related to HT, care coordination and other programs under the supervision of the HT CNM.
What You'll Do
- →Remote Patient Monitoring - Home Telehealth Program Support Assistant (PSA) This Program Support Assistant, PSA position is assigned to the Home Telehealth (HT) unit under Office of Deputy Chief of Staff.
- →The position reports directly to the Clinical Nurse Manager (CNM) of HT, who reports to the Deputy Chief of Staff at the Southern Arizona VA Health Care System (SAVAHCS), Tucson, Arizona.The Home Telehealth program is seeking a Program Support Assistant to provide administrative and operational support for the coordination of Veteran care services.
- →The incumbent supports daily program functions, assists with Veteran communication and scheduling, manages alerts and consult tracking, and maintains accurate electronic records.
- →Duties include but are not limited to: Provide administrative and programmatic support to the HT team to ensure efficient daily operations and continuity of Veteran care services.
- →Monitor and manage program alerts, consultations, and workload assignments.
- →Maintain accurate documentation and data entry within electronic systems while ensuring completeness and compliance with documentation requirements.
- →Assist with equipment coordination, inventory tracking, and reporting needs.
- →Support timely workflow completion to promote efficient Veteran care delivery.
- →Supports clinical staff by preparing reports, gathering data, monitoring performance metrics, and assisting with program audits and quality improvement initiatives.
- →Serve as ADPAC support for Telehealth staff, including coordination of technical and access-related requests, as assigned.
- →Ensure adherence to privacy, information security, and VA policies related to patient information and telehealth services.
- →Supports supply management activities including ordering office supplies, maintaining inventory, and ensuring availability of program resources, as assigned.
- →Provide timekeeping support and assist with timecard review and related administrative processes, as assigned.
- →Perform other related duties as assigned.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 4bdfcc17-fbcd-4092-870f-afb6c36bd710
Posted via USAJobs