Job Listing
Program Support Assistant
Veterans Health Administration · Posted 2 days ago
On-site Ann Arbor, MI $45K – $58K Apply by Oct 13, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
Incumbent serves as the Program Assistant, providing the Office of Veteran Experience support at the local facility level. The position will assist and carry out work for various projects on the utilization, costs, tracking and outcomes of the Office of Veteran Experience.
What You'll Do
- →MAJOR DUTIES AND RESPONSIBILITIES Administrative Support - 50% Serves as a central point of contact to provide authoritative explanations of requirements, regulations, and procedures and to resolve operational problems.
- →Responds to requests for information concerning Office of Veteran Experience and may personally prepare/give responses or information by utilizing various SharePoint sites.
- →Systematically prepares material so that it is immediately available for the department's need.
- →Compiles and analyzes a variety of data for reports (both scheduled and nonscheduled) and drafts and submits these reports on a monthly, quarterly, and annual basis.
- →On many reports, both one time and repetitive, establishes a system and collects data from one or all sections and prepares reports assuring that information transmitted is accurate and that the goal of the report is achieved.
- →Veteran Experience Data - 25% Coordinates and provides reports to support for the many facets of quantitative and qualitative Veteran Experience data.
- →The position is expected to participate in a data pulling or analytics as well as function independently.
- →Performs data collection activities.
- →Maintains accurate and timely reports, source documents, and regulatory files.
- →Project Administration - 15% Identifies and recruits volunteers for the Office of Veteran Experience.
- →Secures permission to contact potential subjects.
- →Collects and manages data using various computer applications and programs.
- →Works with multiple clinical programs to facilitate implementation of the volunteers.
- →Serves as liaison between Patient Advocate team, Employee Experience Officer, and CDCE Chief.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓If using education to qualify for the position, 4 years of education above high school (transcripts required).
Personality Fit
Job ID: 23e904b5-495e-4348-ad3e-3fb6b2882b1b
Posted via USAJobs