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Program Support Assistant (Office Automation)

Veterans Health Administration · Posted today

On-siteMurfreesboro, TN$50K – $66KApply by Jun 5, 2026Miscellaneous Clerk And AssistantESFJESTJISFJISTJ
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About the Role

The Program Support Assistant for the Mid-South CMOP supports the Office of the Director for Administrative Programs to include Timekeeping, Personnel Support, Education, Compliance, Quality and Fiscal and other Mid - South CMOP Leadership, for the delivery of mail-out prescriptions to the Veteran patients served by the Mid-South CMOP.

What You'll Do

  • Duties may include but are not limited to: Provides high-level administrative support in the implementation and ongoing management of all administrative tasks.
  • Prepares, creates and oversee file management of documents to meet National CMOP and local facility requirements.
  • Performs office documents and forms creation, edits, and revision, which include word processing, using a variety of software applications.
  • Maintains phone directories, personnel listings, local forms or current versions of Stand Forms as required.
  • Plans, develops and publishes Mid-South CMOP monthly newsletter.
  • Receives and reviews all incoming correspondence and determines intended audience or whether to handle directly.
  • Maintains a suspense file on correspondence and/or reports to ensure timely response, reply or action.
  • Reviews outgoing correspondence for formatting, accuracy, adherence to established format and policy and procedures.
  • Assist with updates, revisions and edits to existing CMOP policies and procedures prior to expiration and Joint Commission Standards.
  • Maintains manuals pertaining to VA laws, regulations policies and procedures.
  • Assists with research and extracting information from files and records as requested to create reports and/or documents.
  • Uses database and spreadsheet software to enter, revise, sort and retrieve data.
  • Serves as the primary timekeeper and is responsible for accurate and timely time and attendance data entry for processing all employee timecards within established deadlines.
  • Serves as PIV Sponsor or Registrar for employee badge issuance and assist the PCI manager with PIV program compliance.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 62efbcb1-70c6-4872-a0cb-cb8dd147f99c

Posted via USAJobs

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