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Program Support Assistant (OA)
Veterans Health Administration · Posted 1 days ago
On-site Wilmington, DE $50K – $65K Apply by Jul 20, 2026 Miscellaneous Clerk And Assistant ESFJISFJISTJ Operations
Apply for this job → About the Role
Incumbent functions as Program Support Assistant assigned to services within the Associate Director for Operations line. Provides administrative support to the leadership of specific departments. The incumbent receives assignments from the Executive Assistant to the Associate Director, the services to which assigned, or appropriate designees to ensure that the medical center mission is actualized.
What You'll Do
- →The following duties include, but are not limited to: Receives and screens all incoming email and telephone correspondence for the assigned services, Veterans and/or family members, contractors, and the public involving technical, complex, and confidential matters.
- →Uses independent judgement in determining the nature of the correspondence and assessing those that he/she can handle without prior approval, those to be referred to the staff for appropriate action, and those requiring immediate attention to be directed to the appropriate.
- →Obtains, sorts, reviews and distributes incoming mail, publications, regulations and directives to the appropriate staff with appropriate notation as to who is to prepare response, how reply is addressed, for whose signature, etc.
- →Receives and reviews all outgoing correspondence from the services that require signatures.
- →Provides expert review for proper format, adherence to procedural instructions, grammar, typographical errors and necessary enclosures.
- →Maintains the calendar, meeting and conference schedules for the assigned service chiefs and staff, without prior clearance, using initiative to establish priorities.
- →Sets up meetings with multiple internal and external staff.
- →Keeps accurate employee time records for all the staff assigned to the office.
- →Prepares, maintains and submits electronic timecards for designated staff; reminds approving official of deadline to approve timecards.
- →Distributes or mails pay statements, if applicable.
- →Maintains a filing system of correspondence, manuals, regulations and documents, files reports appropriately.
- →Orders supplies, maintains fund control data, recommends increases or decreases in funding for the Fund Control Point to leaders.
- →Work Schedule: Monday-Friday 7:30 am to 4:00 pm Telework: Not Applicable Position Description/PD#: Program Support Assistant (OA)/PD000730 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 41cd21a9-ec4a-4edf-bfb0-214847a1f37f
Posted via USAJobs