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Program Support Assistant (OA)

Veterans Health Administration · Posted 10 days ago

Hybrid San Antonio, TX $46K – $60K Apply by Jul 6, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
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About the Role

This position serves as a Program Support Assistant for Ophthalmology in Surgical Service. This complex service consists of multiple types of surgery activities including: inpatient, outpatient, purchasing, clinical and research functions. The extreme complexity of this service requires an assistant who can coordinate, gather information and write reports for the Chief of Surgical Service, Administrative Officer, Chief of Ophthalmology, Chief of Optometry and Ophthalmology Clinic Manager.

What You'll Do

  • Duties may include but are not limited to: Administrative Functions (40%) The incumbent works closely with the Supervisory Management Analyst, Subspecialty Chiefs, the Administrative Officer (AO) and the Chief of Surgical Service.
  • In addition, Surgical Service has both professional as well as managerial/financial responsibilities.
  • The incumbent will draft memos, reports and other documents for subspecialty programs and aid with development of reports to VACO.
  • Incumbent will develop, administer and summarize feedback on patient experience within various programs including, but not limited to tumor board and cancer navigation.
  • The incumbent is required to maintain files, respond to routine correspondence, and reports.
  • The incumbent may be required to take minutes of meetings, arrange for travel, coordinate funding for education and conferences, and assist staff with the submission of travel requests and approvals.
  • The incumbent is the primary timekeeper for the staff within his/her specialties and the back-up for the other timekeepers within Surgical Service.
  • Collect, submit, and update clinical on-call rosters in a timely manner.
  • Administrative duties include the upkeep of administrative continuity books, memorandums, service line agreements, and service policies, preparation of clinic activations, changes, deactivations, and routing of clinic cancellation forms.
  • Ensure updates to emergency cascade rosters and the emergency and safety plans and attend associated meetings.
  • Assist with evaluation and maintenance related to environment of care requirements.
  • Among the primary duties is to perform the routine, procedural, or standard assignments that support management/program functions.
  • The incumbent will perform many different kinds and combinations of work at different organizational levels.
  • Works independently to control and maintain office and/or information systems such as forms, records, mail distribution, directives or publications, and management systems.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Examination: May be required, depending on the needs of the organization.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Duties continued:Data Collection and Tracking Support (25%) The incumbent applies clerical and technical procedures, methods, and techniques in the collection, compilation, and/or tracking of data and statistical information in support of program operations.
  • Familiarity with ADP systems, internet, tempo, and standard VA surgery packages to enter, correct, retrieve information, compile reports, produce charts, and graphs or monitor project or program information.
  • Incumbent is skilled in compiling ready available data from a variety of sources and ability to recognize and correct obvious discrepancies and data omission.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 3eb85395-de7a-4eac-81ca-0043e3d4999d

Posted via USAJobs

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