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Program Support Assistant - Healthcare for Homeless Veterans

Veterans Health Administration · Posted 86 days ago

On-site Durham, NC $53K – $69K Apply by Jul 15, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
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About the Role

This position serves as the Program Support Assistant (PSA) for the Healthcare for Homeless Veterans (HCHV) Program and is located in the Department of Veterans Affairs (VA), The primary purpose of the PSA is to assist with data collection, analysis of trends, and implementation of best practices and provide staff support to the effective and efficient operation of HUDVASH Program, the Healthcare for Homeless Veterans (HCHV) Program, and the Social Work Service (SWS).

What You'll Do

  • →Data Collection & Tracking Support Work involves the collection, compilation, and/or tracking of data and statistical information in support of SWS and the HUDVASH Program for the Homeless Program operations.
  • →Enters pertinent information into an automated tracking system; and maintains program-specific data in automated systems to track suspense's on items such as project milestones, progress reports, accomplishments, and compliance strategies, etc.
  • →Serves as a timekeeper, initiating, and maintaining all required records.
  • →Provides SWS Front desk coverage, PIV sponsorship, and serves as a Fund Control Point Clerk.
  • →Receives all telephone calls and correspondence which are then screened based on knowledge of the program or service line operations and refers to appropriate personnel for action.
  • →Schedules appointments and conferences for the HUDVASH Coordinator and other HCHV staff as needed.
  • →Maintains appointment calendar for the Homeless Program Supervisor and HUDVASH Program Coordinator and initiates timely reminders to assure attendance.
  • →Composes minutes of staff meetings as required, committee meetings and transcribes in final format.
  • →Types a variety of correspondence in final form, ensuring correct punctuation, capitalization, spelling, grammar, and conformance to style.
  • →Maintains the inventory of office supplies.
  • →Evaluates and interprets administrative material received in the service, advising the program Coordinator, Program Manager, Administrative Officer, Chief and appropriate staff of anything that requires a suspense date or implementation.
  • →Research & Program Resources Services Performs work related to the acquisition and/or development of program information, resource materials, personnel to support the policy development and/or technical activities.
  • →Completes special research projects in support of the policy development and /or program activities of the Social Work Service; and assembles and summarizes data, background information, and other materials from publications and other sources.
  • →Public Contact Consistent communication and interaction with Veterans, other employees, and members of the community.

Requirements

  • ✓You must be a U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 54daf90c-e338-402b-bf44-7d0b9d0b360a

Posted via USAJobs

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