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Program Support Assistant - Credentialing Program Assistant
Veterans Health Administration · Posted 3 days ago
Hybrid Harlingen, TX $45K – $59K Apply by Jun 29, 2026 Miscellaneous Clerk And Assistant ISFJISTJ Operations
Apply for this job → About the Role
This position is located in the Credentialing and Privileging Section in the Chief of Staff Office at VA Valley Coastal Bend Health Care System, Harlingen, TX. The primary purpose of this position is to perform credentialing and technical duties in support of the Credentialing and VETPro programs and functions. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.
What You'll Do
- →Major Duties: Responsible for collecting relevant data and the decision-making process to ensure that qualified health care professionals are providing appropriate care in appropriate settings.
- →Responsible for the audit of all required credentials for authenticity and veracity in accordance with TJC standards and VHA policies and procedures.
- →Incumbent will become familiar with privileging processes and may be proctored for the position of SME for credentialing and privileging.
- →Incumbent is responsible for all credentialing requirements as outlined in policy.
- →Incumbent is responsible for internal monitoring for compliance and timely update of expiration of time limited credentials including, but not limited to, monitoring of licensure, registration, or certification expirations and continuous enrollment in the NPDB continuous query program for licensed providers.
- →Assists C&P Manager or Analyst in drafting local credentialing procedures for LIP and Non LIPs.
- →Receives and reviews correspondence and communications for the credentials function and determines which items require immediate attention and which are confidential in nature.
- →Receives and reviews VetPro reports detecting problem areas requiring further investigation.
- →Manages provider applications (initial) for Non-LIPs credentialing within the VAMC.
- →Incumbent must have knowledge of medical specialties.
- →Assures application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements.
- →Communicates with Non-LIPs to assure timely completion of applications and VetPro requirements.
- →Provides oversight to application process Analyzes exceptions and deviations in expected application process Determines course of action and makes recommendations.
- →Determines processes for coordination of incoming data and documents from a variety of sources.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: a009e094-2b32-4497-8a3f-2628edf12726
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