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Program Specialist

Veterans Health Administration · Posted 1 days ago

On-site Albuquerque, NM $51K – $81K Apply by Oct 9, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
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About the Role

Program Specialist supports the Health Care System's mission, goals, and objectives, delivering comprehensive policy and document management. The position is aligned under the Chief of Quality and Patient Safety (QPS) Service with the possibility of reporting both quantitative and qualitative analyses directly to the Director and the Veterans Integrated Service Network (VISN). Serves as consultant to Executive Leadership in providing guidance to Policy and Directive Management Program (PDMP).

What You'll Do

  • →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
  • →Selection at a lower grade level does not guarantee promotion to the full performance level.
  • →Develops and refines facility-wide processes, instructions, and procedures to improve integration, performance, and standardization across healthcare system.
  • →Ensures alignment with directives, laws, statutes, and VHA guidance, and supports the creation, management, and submission of implementation plans and policy documents essential to operationalizing programs.
  • →Advises and assists staff at all levels-working closely with Service Chiefs, program managers, supervisors, and frontline employees-to strengthen policies and directives that influence patient care, performance outcomes, and clinical operations.
  • →The position requires researching, analyzing, interpreting, and applying laws, regulations, policies, and evidence-based guidance to produce policies that safeguard Veteran information and enhance operations.
  • →Contributes to accreditation activities, supports logistics for site visits and inspections, develops responses to Office of Inspector General (OIG) referrals and status requests, and manages action items stemming from survey findings.
  • →Provides expert guidance to senior leaders on organizational policies and governance.
  • →Ensures accreditation requirements are met and required documentation is properly maintained.
  • →Analyzes organizational structures, functions, and workflows to resolve complex issues affecting major programs.
  • →Develops and recommends new policies and improvements to enhance organizational effectiveness.
  • →Supports the coordination, drafting, and submission of policy documents for multi-disciplinary operations.
  • →Assists in developing concepts and initiatives that evolve into practical proposals for testing and change, helping shape and update policies to meet the future needs of healthcare systems.
  • →Serves as the technical advisor and subject matter expert for all policy and directive management across healthcare system.

Requirements

  • ✓You must be a U.S.
  • ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • ✓In addition to the application and questionnaire, this position requires an online assessment.
  • ✓The online assessment measures critical general competencies required to perform the job.
  • ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • ✓There is no educational substitution at this grade level.
  • ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • ✓Note: Only education or degrees recognized by the U.S.
  • ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 41908e15-9d00-4704-a2be-9568663c550f

Posted via USAJobs

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