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Program Specialist
Veterans Health Administration · Posted 7 days ago
On-site Kansas City, MO $63K – $99K Apply by Jun 8, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Program Specialist works within Environmental Management Services (EMS) and is responsible for developing and maintaining the Quality Assurance Program for all EMS operations to ensure a safe and supportive healing environment. The incumbent creates and delivers training, assess effectiveness, and updates content to keep the program aligned with industry standards and technological advances, emphasizing biological cleanliness and infection prevention.
What You'll Do
- →Duties include, but are not limited to: Monitors, inspects and documents functions of all operational segments of EMS to ensure efficiency, productivity, and compliance in accordance with the Department of Veterans Affairs mission, regulations, and directives in addition to Kansas City VA Medical Center (VAMC) policies.
- →Compiles reports for submission to VISN, VACO, and other federal departments, state agencies, and private organizations.
- →Provides consultant services which improve the effectiveness, resource efficiency, and resource savings.
- →Addresses unsatisfactory conditions and/or deficiencies in service operation by developing action plans to correct any contributing factors to defective work processes.
- →Performs quality management tasks designed to improve quality of transaction processing, customer service processes and all EMS operational procedures.
- →Analyzes data collected during inspection activities to evaluate quality of overall frontline sanitation, waste management, recycling, textile/linen, and contracted operations and compiles reports for management review.
- →Utilizes the most current information and visual aids to provide basic orientation to all new employees, organizational and procedural education, ongoing in-service and refresher training for veteran employees, and remedial training.
- →Plans, coordinates, and carries out the successive steps in fact-finding and analysis of issues necessary to complete each phase of assigned projects.
- →Develops and maintains as a component of the Quality Assurance Program, a comprehensive inspection regimen to be utilized by supervisory staff.
- →Develops a comprehensive Quality Assurance Program to ensure the service meets all regulatory requirements, including JCAHO, OSHA, EPA, and applicable quality standards, in alignment with EPS VACO guidelines.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →Work Schedule: 8:00am - 4:30pm, Monday - Friday (Hours may vary based on operational needs.
- →Trainer may be assigned to various shifts as required.) Telework: This position may be authorized for telework.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Advises the service chief on all aspects and matters pertaining to the Environmental Management Service MS Quality Assurance Program.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 2907a8f2-6469-4b24-9eb9-00b0f4e4814e
Posted via USAJobs