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Program Specialist (Training Coordinator)
Veterans Benefits Administration · Posted 115 days ago
Hybrid Lincoln, NE $75K – $116K Apply by Jun 22, 2026 Miscellaneous Administration And Program ESFJ Operations
Apply for this job → About the Role
This Program Specialist position is in the Veterans Benefit Administration Lincoln Regional Office, Fiduciary Hub. The employee serves as the quality review and training coordinator for the division. Responsible for analyzing data associated with national program reviews, work in progress reviews (IPRs), and statistical and technical accuracy (STAR) reviews. Also conducts local quality assurance (QA) and training.
What You'll Do
- →Specific duties include: Responsible for the propriety and technical sufficiency of the Fiduciary Hub's workload activities.
- →Serves as a technical expert for the division's workload processing through conducting reviews and mentoring and training employees.
- →Communicates any trends or problem areas identified during training and/or the local and national quality review process.
- →Provides guidance and training on how to improve the effectiveness of the division's workload processing.
- →Develops methods to ensure quality processing of fiduciary actions.
- →This includes developing local operating procedures for the division to supplement regulations and directives, as needed.
- →Assists in preparing the division's annual training plan and preparing training outlines and lesson plans.
- →Assists in delivering training to new and journey-level employees, in many formats to include in-person training and through the use of technology.
- →Performs individual quality reviews of completed and in-process actions to monitor employee performance.
- →Develops methods for mentoring members of the team on the technical aspects of the job in a manner that addresses individual learning needs and effectively offers feedback to identify and correct deficient areas.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →The grade progression for this position is GS-11, GS-12 Work Schedule: Full Time, Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position.
- →Position Description/PD#: Program Specialist (Training Coordinator); PD37120A and PD41105A Relocation/Recruitment Incentives: Not Authorized.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: dec51d5e-d6b6-41d0-8671-a01f3f776c9f
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