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Program Applications Specialist (Clinic Profiler)
Veterans Health Administration · Posted 1 days ago
Hybrid Richmond, VA $64K – $84K Apply by Jun 12, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
This position is in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network (VISN) 6, Richmond VA Medical Center (RICVAMC), Ambulatory Care Operations, which reports to the Office of the Chief of Staff. The primary purpose is to provide complex and highly-skilled administrative and data support related to clinic profile management.
What You'll Do
- →Duties include but are not limited to: Data Collection and Analysis Involved in an extremely complex blend of computing technology, medical information, communication skills, and leadership qualities in a rapidly changing environment.
- →Must be well-versed in each database as successful navigation and manipulation are critical to the incumbent's success.
- →Possesses vast computer knowledge in developing and capturing data from VistA and other VA data sites (VSSC and BISL) to be able to understand, analyze and interpret clinical data at the team, service, and executive levels.
- →Clinic Set Up Responsible for all aspects of new clinic establishment in VistA and provides guidance for clinic set-ups and groupings in VSE.
- →Knowledge and in-depth understanding of the complexities of clinic set-ups and provide technical guidance to ensure clinics operate as requested, appointment length times and clinic grids reflect actual provider availability, and any potential compliance issues have been identified and reconciled prior to clinic build.
- →Ability to research and validate all requests from services and coordinate with Managerial Cost Accounting (MCA) and/or Compliance staff, or other technical consultants, to ensure information accuracy.
- →Clinic Maintenance (Clinic Modifications and Inactivation's) Responsible for the entire workflow process for clinic cancellations, provide guidance for all services, and will work in close collaboration with AL, CLs, supervisor, and Access and Transformation teammates regarding requests for outpatient clinic cancellations <45 days.
- →Reviews clinic modification, clinic cancellation, clinic remapping, clinic deactivation, and clinic reactivation requests, ensuring all requests for clinic maintenance adhere to the National Scheduling Directive and local RICVAMC policies and procedures.
- →Responsible for ensuring timely review and approval actions occur for all modifications and clinic deactivation requests, which will include completing all such actions in VistA.
- →Maintains accurate records of clinical maintenance requests and all actions taken.
- →Records shall be retained in accordance with departmental established recordkeeping policies.
- →Clinic Profile Audit Reviews active clinics and provide detailed analysis of findings to management on an annual basis, as requested.
- →Performs audits using reports available in VistA and the GPM SAT Tool, and submitted on a regular and recurring basis.
- →Responsible for assisting with data validation of reported data, and involvement in action plan generation for underperforming results.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 42ba84f0-2bd0-45e9-a8c3-677f2b3375fd
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