Job Listing
Program Analyst
Veterans Health Administration · Posted 13 days ago
Hybrid Smyrna, GA $62K – $100K Apply by Sep 10, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
The position's primary purpose is to provide Knowledge Management support to Member Services business line program offices by initiating reviews of knowledge content to ensure that all of the information published in the Knowledge Management portals are current, accurate, accessible and useful to the target audience. Published Knowledge Management content is used enterprise-wide as authoritative guidance for eligibility and enrollment decisions on Veteran health care and benefits.
What You'll Do
- →Duties include, but are not limited to: Gathers, analyzes, and interprets Knowledge Management (KM) program data and trends.
- →Performs qualitative and quantitative analytical skills to analyze changes and updates to VA and agency programs, determine impacts of changes to current programs and procedures, and propose and/or recommend new program content or alterations to existing content.
- →Applies analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
- →Uses judgment when deciding what assignments can be handled independently and which assignments require the assistance from senior level analysts.
- →Conducts knowledge audits, analyzes program data and trends, recommends changes to KM processes and procedures based on analysis of efficiency and effectiveness, and determines ways to work with existing and new technology and/or databases.
- →Provides abstract thinking, knowledge of visual design and techniques, and the ability to envision how alphanumeric codes achieve a desired aesthetic design that will meet the needs of all users who access the information.
- →Work Schedule: Full-time, Monday-Friday, 8 hour shift between 6:00 am - 6:00 pm.
- →Remote: This position is not authorized for Remote work.
- →Telework: This position may be authorized for Telework.
- →Telework eligibility will be discussed during the interview process.
- →Virtual: This position may be authorized for Virtual Work.
- →Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position.
- →Definition of Virtual work: Employee works outside of original hiring duty station at VA-owned or leased space.
- →Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption already in place.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: ca695039-c611-4766-adfa-ed275b4529e9
Posted via USAJobs