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Program Analyst

Veterans Health Administration · Posted 33 days ago

Remote United States $75K – $121K Apply by Aug 20, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

The employee will serve as the Program Analyst, located in the Data and Information Department Veterans Crisis Line (VCL), Veterans Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members.

What You'll Do

  • Major duties include but are not limited to Serves as business intelligence (BI) and data mining analyst, performs analysis to support data warehouse development, deploys BI and reporting tools, and delivers self-service reporting and analytic solutions.
  • Prepares quantitative and qualitative analyses and research studies to include a wide array of benefits and health care-related issues.
  • Responsibility includes the selection of statistical techniques, report format, validity of data, and accuracy of results.
  • Interprets, analyzes, and evaluates operations data and results for internal presentations.
  • Also plans the assembly and presentation of findings from assigned studies in graphic, chart, and narrative form, applying appropriate statistical and analytical techniques.
  • Develops procedures and recommends quality improvements in data collection and statistical information systems.
  • Develops computer-programming applications to automate routine data query and extraction.
  • Provides data processing support for VA surveys, program evaluation, and special studies.
  • Designs and conducts ad-hoc studies and analyses to provide data for the use of VA officials.
  • Participates in special studies and fact-finding activities to develop required data and information for reporting purposes and prepares administrative reports.
  • Develops recommendations for corrective actions and methods to achieve efficient and effective operations.
  • Applies analytical and evaluative methods and techniques to issues and studies concerning the efficiency and effectiveness of activities or functions related to the VCL Mission, which includes trending for future needs.
  • Manages documents and historic records.
  • Maintains accuracy and data integrity of databases, spreadsheets, and data warehouses.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Transcript Reminder: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Transcripts must depict the name of the college to determine accreditation, and your name must also be displayed on the transcripts.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: bbcd048b-7bcf-441d-a16c-de1bb4777783

Posted via USAJobs

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