Job Listing
Program Analyst
Veterans Health Administration · Posted 64 days ago
Hybrid Pensacola, FL $75K – $97K Apply by Jul 21, 2026 Management And Program Analysis ENTJINTJINTPISTJ Healthcare
Apply for this job → About the Role
As a Program Analyst, providing support to the Primary Care Service Line operation at the Gulf Coast Veterans Healthcare System (GCVHCS). GCVHCS serve Veterans across three states, Mississippi, Alabama, and Florida. Our healthcare system consists of the Biloxi VA Medical Center, located in Biloxi, Mississippi: Joint Ambulatory Care Center, located in Pensacola, Florida; and three Community Based Outpatient Clinics located in Mobile, Alabama; Eglin, Florida; and, Panama City Beach, Florida.
What You'll Do
- →Serves as Primary Care Management Module(PCMM) Coordinator for Primary Care Teams within the Gulf Coast Veterans Healthcare System(GCVHCS) and its associated Community Based Outpatient Clinic (CBOC's).
- →Responsible for ensuring the integrity and accuracy of the GCVHCS significantly large PCMM database which is used to organize and manage the GCVHCS Primary Care Network.
- →Required to work with clinic support staff, clinic managers, Clinical Service Chiefs, Community Based Outpatient Clinic, CBOC staff, DSS/MCA Staff, VISN staff and Central Office staff to maintain the integrity of this program and data.
- →Actively involved in local reviews leading to recommendations that many impact PCMM application processes.
- →Provides input to VISN and national Program Managers on process challenges, program issues, and other problems so that these items can be addressed and corrected/improved.
- →Primary responsibility for establishing and managing PCMM team and position set up for all Primary Care and Specialty PACT teams supervised by this Medical Center.
- →Uses multiple assignments/reassignment tools to move large groups of Primary Care patients to different teams and positions when changes become necessary.
- →Daily coordination with the Traveling Veteran Coordinator (TVC) to ensure services for Veterans outside their home catchment area are seamlessly provided needed care while on travel.
- →Provides expertise and advice to all staff involved with PCMM, troubleshooting, and coordinating processes as needed.
- →Trains, directs and assists Primary Care administrative staff in the appropriate assignment of patients to PACT teams and removal of patients from the database when discharged from Primary Care Collects, complies, analyzes and presents data regarding the integrity of the PCMM package.
- →Identify strategic priorities for the PACT Programs and will track, monitor and analyze performance as needed.
- →Will use performance data to identify areas for process improvement projects and works with Primary Care and clinic site leadership to identify any necessary resources for the successful implementation and management of such programs.
- →Maintains communication with clinics site leadership at all CBOC's and sites of care to ensure timely responses and resolution to any PACT related issues.
- →The incumbent plans and coordinates PACT improvement events.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is sedentary in nature.
- ✓Manual dexterity is required in operation of a personal computer.
- ✓The work sometimes requires walking, standing, bending, lifting, or carrying light items such as paper, books, and charts.
- ✓Most work is performed in an office setting which requires little physical exertions.The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: a1b60ad1-2084-4371-86e7-3526246f6636
Posted via USAJobs