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Program Analyst

Veterans Health Administration · Posted 14 days ago

Hybrid Smyrna, GA $50K – $69K Apply by Jul 1, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

This position serves as a Program Analyst for the Health Eligibility Center's Enrollment Standardization Office. The VA Health Eligibility Center (HEC) is VHA's authoritative source for enrollment and eligibility activities that support the delivery of VA health care benefits and is responsible for ensuring the integrity of VA's enrollment system. The Program Analyst serves as a subject matter expert on VHA enrollment and eligibility program.

What You'll Do

  • The Program Analyst provides oversight reports, guidance, and monitoring of VISN eligibility and enrollment programs at all VA Medical Centers (VAMCs) and VA Clinics performing Veteran eligibility and enrollment functions within the assigned VISN.
  • Major duties include but are not limited to: Serves as subject matter expert in support in all areas of enrollment standardization (policy/training/oversight/systems) and evaluates standardization in enrollment across all VAMCs and monitors at national level associated VA directives, policies, and procedures.
  • Prepares presentations, documentation, white papers and reports to and for Member Services, HEC, VISN, and facility leaders.
  • Creates and edits tools in a variety of information technology applications (Microsoft Power Apps, Microsoft SharePoint, Microsoft Office, etc.) Provides support to ESO VISN Liaisons on enrollment and eligibility program support and quality assurance activities.
  • Communicates new information, regulations, and processes as needed and maintains a working knowledge of performance metrics used to evaluate VISN/medical centers.
  • Develops and performs on demand training when requested by management and/or VISN/medical center personnel.
  • Performs follow up quality review analysis on eligibility determinations made nationwide requiring additional action and/or determined to be ineligible for healthcare benefits by VA Medical Center enrollment staff.
  • Communicates verbally and in writing to a wide range of internal and external stakeholders of all experience levels.
  • Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
  • Selection at a lower grade level does not guarantee promotion to the full performance level.
  • Work Schedule: Full-time, 40 hours per week, Monday through Friday, 8 hour shift between 8:00am - 4:30pm.
  • Position Description/PD#: Program Analyst/PD97262A Financial Disclosure Report: Not required Remote: This position is not authorized for Remote work.
  • Telework: This position may be authorized for Telework.
  • Telework eligibility will be discussed during the interview process.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 93c2f4c6-1d84-4312-8378-3165294fd989

Posted via USAJobs

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