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Program Analyst
Veterans Health Administration · Posted 36 days ago
On-site Louisville, KY $62K – $97K Apply by Aug 17, 2026 Management And Program Analysis ENTJINTJINTPISTJ Healthcare
Apply for this job → About the Role
The Program Analyst (Clinic Profile Manager) is responsible for overall program management for the clinic maintenance process for the Facility and leads the facility's efforts to integrate profile management among healthcare providers, other facility staff, and patients.
What You'll Do
- →The incumbent serves as a Program Analyst - Clinic Profile Manager for the Department of Veterans Affairs, Veteran Health Administration.
- →The Program Analyst- Clinic Profile Manager position provides a high level of complex and highly skilled support related to provider profile management.
- →They coordinate clinical/provider profiles and scheduling grids, including but not limited to clinic set up and clinic maintenance.
- →Clinic Profile Managers provide the vehicles to capture outpatient and related workload for Veterans Equitable Resource Allocation (VERA), MCA, and Financial Revenue Management for purposes to schedule patients, and to monitor clinic performance.
- →Clinic profile set up ensures the clinic structure allows the scheduling of patients, direct workload capture, accurate access wait times, direct insurance, and co-pay billing; direct MCA costing, and track facility and provider performance against national, VISN and local measures.
- →Duties include, but may not be limited to the following: Responsible for overall program management for the clinic maintenance process for the Facility and leads the facility's efforts to integrate profile management among healthcare providers, other facility staff, and patients.
- →Interpreting national policies and procedures, developing, and implementing local standards, defining requirements, and providing advice to top management on related issues pertaining to clinic/provider profile management.
- →Responsible for establishing and managing communication plans that identify target audience, appropriate messages, activities, and resources needed for effective communication, and communication plans for change management, incorporating multiple channels to manage expectations and disseminate project progress.
- →Overseeing clinic supervision to staff delegated to services performing clinic profile coordination and management functions.
- →Leading clinic profile team members to ensure analytics, goals, are being met using accurate and timely clinic management tools for their designated services/clinics.
- →Participating in Facility/VISN projects, task forces, and committees to problem-solve, educate, and implement software, data capture and scheduling directive matters.
- →Responsible for oversight of all clinic set up options, clinic profiles and outputs.
- →Assessing the best structure of clinics, based on national mandates and direction, facility needs, provider needs, patient needs, and data desired to be captured.
- →Responsible for ensuring appointment reminder systems are set up accurately for all outpatient clinic locations.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 0c89cd8b-6801-4f5f-9ff6-e821e775cbd5
Posted via USAJobs