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Program Analyst

Veterans Benefits Administration · Posted 15 days ago

Hybrid Washington, DC $122K – $158K Apply by Sep 7, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

The incumbent serves as a Program Analyst in the Loan Policy and Valuation Section of Loan Guaranty Service. Loan Policy is responsible for formulation of regulations, policies and procedures necessary to administer the provision of Title 38 United States Code, as amended, relating to the eligibility of Veterans for VA guaranteed loans, the guaranty of loans, the making of direct loans and the approval of private mortgage lenders to make guaranteed loans on an automatic basis.

What You'll Do

  • Specific duties include: Facilitates and leads teams of Central Office and field personnel regarding policies, activities, and the establishment of related changes to the regulations and procedures, best practices, business process improvements and business process reengineering.
  • Reviews and provides technical assistance, correspondence, opinions, and other documentation to internal and external stakeholders as high-quality products.
  • Composes technically accurate priority correspondence to the White House, members of Congress, other Government agencies, Veterans' Service Organizations, builders and lenders; as well as attorneys.
  • Develops and delivers training to field office staff on system updates, policy and procedures, and general customer service standards.
  • Assisting in planning, organizing, and independent judgment of critical business-matters of a national lending program.
  • Analyzes precedent and highly complex problems relating to guaranteed loans submitted by field offices, lenders and other, and initiates appropriate correspondence or other means of affording proper solutions.
  • Under guidance of the Supervisory Loan Specialist, reviews audits reports and egregious referrals, with the associated loan files to recommend concurrence or disagreement with the conclusions of the Monitoring Unit or field offices.
  • Conducting assessments to ensure operational, policy-making, and external communication.
  • Supporting the Assistant Director of Loan Policy and Valuation and the Chief of Loan Policy, in both internal and external contexts to explain or defend Loan Guaranty Service's in industry meetings/conferences.
  • Processing requirements for VA guaranteed and direct loans; general mortgage lending industry experience.
  • Promotion Potential: No promotion potential.
  • Full Performance Level (FPL) for this position is a GS-13.
  • Work Schedule: Full time, Monday-Friday, 6:00am-6:00pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only.
  • The selectee is required to report to the official duty station each scheduled workday.

Requirements

  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.Additional Conditions of Employment are as follows: You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 6a9036ec-d245-4393-8b58-211bc85c094e

Posted via USAJobs

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